Executive Casino Host

Location : OnSiteVirginia

SalaryRange : $65000.00$75000.00

Bonus : BonusIncentivePlan

Requirements :

• BachelorDegreepreferred
• 5years of experience as CasinoHost
• Ableto obtain GamingLicense

AbouttheRole

TheExecutive Casino Host is tasked with cultivating relationships andenhancing the experience of highvalue patrons within the casinorealm.

This involves both attracting new clientele and nurturingexisting guests eligible for Casino Host assistance. Employing avariety of communication channels such as phone calls emails textmessages postal correspondence and exclusive gatherings the aim isto encourage repeat visits and fosterengagement.

Responsibilities

• Supervisedesignated player groups managing inbound services (Acquisition andRetention) and outbound sales based on provided SalesLeads.
• Collaboratewith team members to ensure customer retention across all CasinoMarketingsegments.
• Grantcomplimentary privileges within specified limits according to theapproved Comp Matrix considering gaming activity and programguidelines.
• Directhosted player events from inception tofruition.
• Upholdstandards of politeness confidentiality andprofessionalism.
• Exercisediscretion in communicating about customers and playeraccounts.
• Hostspecified special events delivering event feedback and P&Lreports as directed by the Director of CasinoMarketing.
• Fulfillrequirements and tasks for memberacquisition.
• Sustainthe development and management of databasesconsistently.
• Organizeguest visits encompassing meals and events and attend to guestinquiries and special requests for optimal convenience andcomfort.
• Assistin executing unique functions (parties tournaments etc.) includingcompiling invitee lists and conducting telemarketing efforts togather feedback on customersatisfaction.

CandidateRequirements

• Requireprofessionalism and resilience to manage public guests in a dynamichighpressure atmosphere on the Casino gamingfloor.
• Needstrong organizational skills to effectively prioritize and handlemultipletasks.
• Maintaina comprehensive understanding of player tracking and analysissystems.
• Demonstrateproficiency in timely problemsolving and adaptability knowing whento seek senior leadership support ifnecessary.
• Abilityto remain stationary for most of theshift.
• Learnand retain proficiency in computer systems and software includingMicrosoft Office Google Suite and casino management software aswell as procedures and regulatorystandards.

InterviewProcess

Step1 : LVSPPrescreen

Step2 : Video Call with HiringManager

Step3 : Video call with VP ofMarketing

Step5 : Decisiontime