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Shop Supervisor (FT)

Lyle Machinery Co.
Summit, MS Full Time
POSTED ON 4/25/2024
Lyle Machinery Co. is a diversified equipment dealer and for over 35 years, LMC has fostered a supportive and balanced culture to accomplish our shared values. We've added a location just down the road from our Headquarters in Richland, Mississippi, dedicated especially to Parts & Service. With several locations across MS, AL, LA, FL, and TX, LMC performs service and repairs, both on-site and in the field, in addition to the sales, leases and rentals of heavy and compact equipment.

Not only have we been the #1 Komatsu Market Share Dealer in North America for the past 7 years, but we have also been Dealer of the Year for many of our other OEMs with whom we’ve partnered. As we continue to grow, we are looking for HIGH-energy, self-motivated employees who work well with others and/or independently in a safe manner, and we’re willing to train you!

Due to our tremendous growth in 2022, we are looking to add a Shop Supervisor position at our Summit, MS Location.

REPORTS TO: Branch Manager.
MAJOR GOAL: To improve the Operating Efficiency of the Service Department.

DUTIES:
  • Verifies that work has been completed and all unused parts are returned. IRP processing advances following these procedures.
  • Coordinates workloads based on technicians’ skill levels and availability.
  • Track technicians time worked on job orders to ensure no overage on quotes.
  • Monitor profit and loss labor allowances to ensure that all goals are being maintained.
  • Responsible for managing technician response and making changes as necessary to meet deadlines.
  • Acts as full shop and field lead when branch manager is absent/unavailable including but not limited to customer communications, quoting and time management.
  • Primary source for ordering supply and consumable inventory.
  • Maintain all PPE products for shop technicians.
  • Verify that all employees are clocking in and out correctly according to HR and LMC policies for both payroll as well as work orders.
  • Ensure that all technicians follow all OSHA and LMC required safety functions.
  • Validate that all required software is up to date.
  • Provides a quote to branch manager for shop work and obtains prior approval.
  • Prior to necessary additional work, obtain approvals on quotes.
  • Report all additional work to branch manager.
  • Communicate with branch manager on the status of the repair.
  • Inform branch manager of repairs not covered by warranty before shop work begins.
  • Inspect all incoming and outgoing machines and develop repair recommendations.
  • Provide Rental damage notifications and verify same is completed the same day a unit is returned.
  • Operate machines as necessary to identify needed repair.
  • Develop the following days’ work plan, with branch manager input, at the end of each day.
  • Assist technicians with PDI’s as necessary.
  • Make adjustments to the schedule as necessary, notify branch manager.
  • Responsible for maintaining shop equipment in functional working order.
Requirements:
  • Minimum 5 years work experience in related field.
  • Minimum 3 years supervisory experience required.
  • Strong knowledge of diesel, hydraulics, electrical and mechanical repairs/maintenance.
  • Must have own tools.
  • Strong computer skills, Microsoft Office, and our operating system.

Salary.com Estimation for Shop Supervisor (FT) in Summit, MS
$55,537 to $89,199
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