Receptionist/Customer Service

Lynden Sheet Metal is a heating, plumbing, refrigeration and metal fabrication business that has been serving Whatcom County for over 82 years. We are looking to add a receptionist - customer service assistant to our awesome team of people.

Job Duties:

• Answer incoming phone calls, determine the purpose of callers, and forward to appropriate personnel and departments.
• Greet customers and determine nature and purpose of their visit. This will include getting parts or assisting customers in our showroom.
• Enter service tickets into computer system.
• Receive payments and handle sales transactions that happen over the counter.
• Provide general office support and assist in various tasks as needed by department heads or HR.
• Assist with Social Media posts.
• Tidy and maintain reception area.

Job Requirements:

• This is a busy office and can be extremely busy when the weather is cold or very hot. Must be able to deal with a high volume of calls and the stress that can bring.
• As our receptionist, you will be the first impression of our company. You need to be able to handle yourself professionally in a variety of situations.
• Must be able to clearly and accurately communicate.
• Proficiency with Office 365, particularly Excel and Word.
• Be able to work with several people in the same office space.
• Must be able to multi-task and adapt quickly to change.
• Strong written and verbal skills.
• Be dependable and punctual to work.
• Willing to learn new skills.
• Ability to take a pager rotation consisting of answering after hour calls, 1 week out of every 8. Will need to have decent internet access at your home.
• Must have a good driving record, as you will need to occasionally drive company vehicles for errands.
• Need to have 1 year minimum of previous reception or office work.
• We are a drug free workplace. Must be able to pass drug screening, including marijuana.

Position is 32-40 hours per week. Mostly at the 40 hour range.

Lynden Sheet Metal provides the following benefits:

• Retirement plan – once eligible, company will match dollar for dollar your contribution up to 3% of wages.
• Paid Holidays
• Paid time off days
• Optional dental and colonial life insurance.

Wages will be based on experience.

Please submit your resume via email.

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

• Health insurance
• Paid time off
• Retirement plan

Schedule:

• Monday to Friday

Experience:

• front office reception: 1 year (Preferred)
• Customer Service: 1 year (Preferred)

Language:

• English (Required)

Work Location: One location