What are the responsibilities and job description for the Program Support Specialist 3 position at M.C. Dean, Inc.?
Company Overview:
M.C. Dean is Building Intelligence™. As a leader and premier provider of cyber-physical systems, we spearhead the design, construction, operation, and maintenance of solutions essential to the nation’s most recognizable mission-critical facilities, secure environments, complex infrastructure, and expansive global enterprises. Our team, comprising over 5,500 dedicated professionals worldwide, is the driving force behind our ability to engineer and deploy automated, secure, and resilient power and technology systems, alongside the critical management platforms that ensure their long-term sustainability. Join us in molding the integrated systems and technologies that delineate the built and cyber-physical landscape.
Position Summary:
M.C. Dean is a leading provider of electrical engineering and systems integration services, specializing in automation systems. We are currently seeking a dedicated and motivated Program Support Specialist 3 to join our Automation Systems Business Unit.
Position Responsibilities:
- Work and collaborate with Program and Project Management personnel on matters of business and contractual nature, such as preparation and monitoring of project deliverables and contractual documentation, preparation and monitoring and project reporting.
- Maintain contractual, proposal, and project documentation including contract repositories.
- Ensure compliance with contract requirements and perform all other position related duties as assigned.
- Perform responsibilities as focal point for ongoing issue resolution, including commercial and federal compliance (terms and conditions), acceptance, and payment issues.
- Complete and track project deliverables required for technical installation, such as inventory reports, quality assurance test forms, daily status reports, disposition reports, etc.
- Create and modify material lists, prepare shipping documentation, and track material throughout the project lifecycle.
- Consolidate purchases, shipments, and deliveries, develop a transparent system of tracking and expediting deliveries.
- Work and collaborate with management and engineering personnel to ensure timely and accurate procurement and shipment of equipment and materials.
- Individuals will regularly interact with customers and collaborate with Program
- Complete and track program deliverables
- Work and collaborate with management and engineering personnel
- Develop and maintain relationships with various program stakeholders
Required Experience:
- High School Diploma/GED with 10 years of experience
- Associate's Degree with 8-10 years of experience
- Bachelor's Degree with 5-7 years of experience
- Demonstrated basic operational proficiency with common computer operating systems and programs
- Basic knowledge of computer networking and wireless communication systems
- Strong written and verbal communication skills
- Flexibility to support various locations and schedule
- Ability to deal effectively and tactfully with a wide variety of individuals I person, via telephone and in writing.
- Must have strong multitasking skills
Abilities:
- Exposure to computer screens for an extended period.
- Sitting for extended periods of time.
- Reach by extending hands or arms in any direction.
- Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard.
- Listen to and understand information and ideas presented through spoken words and sentences.
- Communicate information and ideas in speaking so others will understand.
- Read and understand information and ideas presented in writing.
- Apply general rules to specific problems to produce answers that make sense.
- Identify and understand the speech of another person.
