Program Coordinator

Description

POSITION SUMMARY

As a member of the M.J. Murdock Charitable Trust’s Grants & Programs Team, a Program Coordinator is responsible for assisting professional program staff with semi-routine to semi-complex administrative activities related to grantmaking and programmatic activity for the full Grants & Programs team.   Additionally, a Program coordinator may coordinate logistics for programs at the Trust which include in-person and virtual conferences, cohorts, trainings, seminars and convenings of the foundation, providing on-site support and logistics troubleshooting.

TYPICAL RESPONSIBILITIES

Administrative Assistance (20%)

• Provides routine clerical and administrative support to sector leadership.

• Coordinates scheduling and calendar management for sector leadership. 

Administrative and Technical (25%)

• Responsible for routine data entry related to program activities utilizing a variety of platforms, including Microsoft Suite and the Trust’s grants management system, events management system, and CRM. 

• Produces routine reports using data available through various digital platforms; upload content via digital platforms, as assigned.

• Responsible for program related calendar management for all Grants & Programs sectors, requiring interaction with both internal and external partners to coordinate sector related activities. 

• Conduct research, as assigned, to inform sector specific and foundation programs.

• Provides technical support as needed for technology programs utilized at each stage of program execution, including but not limited to project, event, database, and content management platforms.   

Program Project Management (50%)

• Works closely with Sector Leadership, Program Directors, Program Officers, and Program Managers to monitor active projects and support the successful completion of program objectives and initiatives.

• Supports Program Managers by monitoring assigned stages of program plans including coordinating curriculum content, schedules, budgets, and/or post-completion evaluations.  

• Serve as a point of contact for program information and communication. 

• Ensures branding standards for assigned program materials.

• Works openly, candidly, and cooperatively with other program staff in defining project scope, timelines, and needs.

Logistics & Hospitality Support (5%)

• Responsible for ensuring any assigned logistics, including hospitality, related to a program are effectively coordinated and executed, including but not limited to calendar management, vendor and contract management, program invitations, materials, marketing, and technology services; provides on-site support and logistics troubleshooting.

• Work in partnership with Program & Events Administration staff to ensure all activities are consistent with established standards for Trust convenings and events and that all vendor engagements are with approved Trust partners, when required.

• Provides first-line technical support for technology programs utilized at each stage of program execution, including but not limited to project, event, database, and content management platforms.   

General

• Uphold a strong commitment to the mission, ethos, and core values of the Trust.

• Work with team members to identify opportunities for continuous improvement and innovation; as assigned, implement ways to make programs, processes, and systems more efficient.

• Engage in training and professional development activities to develop competencies and build effectiveness within the role. 

• Attend conferences or workshops for professional development and share knowledge gained with peer staff. 

• Schedule flexibility related to conferences, seminars and convenings which may require work on select evenings and weekends.

• Travel, including overnight and outside of usual business hours may be necessary, up to 5%.

• Other duties and responsibilities, as assigned.

Requirements

Leadership and Team Collaboration

• Balance the reliable completion of a high volume of independent work while working collaboratively as a part of a team. 

• Skillfully navigate relationships with internal and external stakeholders at all levels of an organization, representing the Trust in a knowledgeable and credible way in all circumstances.

• Strategic thinking with the ability to align work with organizational values and priorities.

• Navigate ambiguity and change with agility and humility.

• Visionary; open to new or innovative methods and proposals.

Analysis and Organization

• Analyze and synthesize large amounts of complex information.

• Ability to review, understand and analyze program data and reports.

• Manage and prioritize complex projects and assignments.

• Excellent planning and operational skills.

• Produce high-quality work while adhering to deadlines.

Relationship and Communication 

• Able to capably and knowledgeably interface with diverse secular, and faith-based organizations and individuals; participate in projects with both secular and faith-based organizations as part of day-to-day programming and operations.  

• Build and maintain relationships with internal and external stakeholders.

• Curiosity, resourcefulness, service-oriented and dedicated to lifelong learning.

• Ability to provide constructive feedback, deliver difficult news, and seek additional information as needed.

• Communicate effectively in writing and verbally, virtually or in-person, using appropriate mediums and tools to share information.

EXPERIENCE AND EDUCATIONAL REQUIREMENTS

• Minimum of 2 years of experience in program administration, project management, events management, and/or related field. 

• Bachelor’s Degree or a combination of equivalent education and experience required.

• Progressively responsible management of routine and semi-complex projects, including the management of multiple simultaneous or overlapping projects with a demonstrated history of successful delivery.  

• Logistics coordination experience preferred.

• Demonstrated technical acumen including proficiency level knowledge of workplace technology systems including but not limited to Microsoft suite; experience with event management, project management, and/or CRM systems and administration, preferred