Job Posting for Supervisor – Rental Services Service at MacAllister Rentals
Position Summary
This position will direct and supervise the shop and/or field functions of the relative location. This includes but not limited to coordinating and managing workflow of shop and/ or field; maintain communications between all parties, ensure shop is appropriately staffed, ensure the shop is in compliance with all safety regulations and guidelines, and other leadership duties.
Position Duties/Responsibilities
Primary Responsibilities:
Direct and manage the day-to-day shop operations of a shop and or/field location, which includes monitoring all work during the process and overseeing all work order functions
Ensure the shop produces high quality, efficient repairs and customer service
Assist with reviewing and analyzing shop service operations such as work-quality, efficiency, and shop expenses
Supervise, coach, train, discipline, and lead assigned shop staff
Investigate and follow up on service-related complaints and vendor invoices, identify the need for changes in operations and initiate corrective measures as needed
Monitor and comply with all safety policies, procedures, and guidelines as they pertain to staff and customers within the shop and/or relative location
Ensure all facilities and equipment are in safe operating condition
Assist in the trouble shooting and repair of equipment, promoting and supporting the timely repair of equipment
Perform other duties as required
Position Requirements
Required:
High School Diploma or GED
Minimum of 3 years of experience with diesel equipment
Minimum of 1 year of experience supervising or leading staff
Preferred
Associates degree in related technical field
5 years or more of experience with diesel equipment
3 years or more of experience in supervising staff
Knowledge, Skills, And Abilities
The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Excellent customer service skills
Good leadership skills, including creative thinking, decision making, goal setting and delivering results on projects and assignments
Excellent communication skills—verbal and written—with people at all levels of the company
Excellent analytical skills, including the ability to interpret and apply policies, procedures, and guidelines, as well as developing and managing projects that require this skill set
Ability to work in a fast-paced, high-pressure, deadline driven environment
Good multitasking abilities, detail-oriented and self-motivated
Good interpersonal skills and ability to manage conflict in a win/win style
Professional demeanor with both internal and external contacts including personal appearance and friendly, courteous treatment of peers, subordinates and people at all levels inside and outside the organization
Strong computer skills experience with Microsoft Office (Outlook, Word, Excel), and the ability to learn MacAllister systems/databases/platforms
Absolute ability to keep both business and personal information confidential
Physical Requirements of Position:
Occasional non-confined sitting (able to move about at will.)
Frequent rapid use of arms, hands or fingers, in handling or manipulating objects, or operating equipment, tools and/or instruments requiring fine eye-hand coordination
Occasional repeated bending, crouching, stretching, or crawling
Frequent communication other individuals. Must be able to able to exchange accurate information when speaking with customers, coworkers, and vendors.
Frequent use of vision requiring minimum visual activity. Must be able to identify and distinguish colors and when using electronic and mechanical devices; may be required to operate a vehicle at various times.
Salary.com Estimation for Supervisor – Rental Services Service in Center, MI
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
Sign up to receive alerts about other jobs that are on the Supervisor – Rental Services Service career path.
Click the checkbox next to the jobs that you are interested in.
Sign up to receive alerts about other jobs with skills like those required for the Supervisor – Rental Services Service.
Click the checkbox next to the jobs that you are interested in.