Deli Specialist

Description

Mackenthun's Deli Specialists are responsible for performing Deli services according to department standards and processes. Deli specialists produce a wide variety of foods, to-go meals, entrees, and more.

Deli Specialists must be able to promote Mackenthun's Exceptional Experience by greeting customers, offering assistance to customers, and answering customer questions.

Essential Duties & Responsibilities

• Provide excellent customer service which may include taking and filling deli orders and assisting customers at the deli counter.
• Prepare hot and cold deli products.
• Set-up the salad bar for the day, refilling as needed, and keeping the salad bar clean throughout the day.
• Set-up the salad case for the day. Assist customers at the deli counter.
• Prepare food for the hotbar.
• Slice meats and cheeses for the meat case, ensuring the case is full. Assist customers at the meat/cheese counter.
• Production may include, but is not limited to: making pizzas, salads, grab and go salads, meals, sandwiches, prepping ingredients for the cooks, etc.
• Kitchen cooking may include, but is not limited to: frying chicken, preparing hot case entrees, etc.
• Employees will be cross trained to work in each station. Specific duties for each station are dependent on the shift you work.
• Maintain proper sanitation in the department.
• Follow food safety guidelines according to the Minnesota Food Code.

Other Duties

• Cleaning including, but not limited to: washing dishes, taking out garbage, recycling, and compost. Keep the work area organized.
• Working the load, stock and rotate product on the sales floor, and putting away bulk product for production in the deli.
• Other duties as assigned.

Requirements

• Minimum High School Diploma or GED preferred but not necessary.
• Must be able to clearly speak, read and write the English language.
• Be a positive and creative trend-setter with excellent customer service skills, problem solving, and decision making skills. Must be able to work on multi-tasked projects.
• Must be honest and dependable, able to work independently and as a team member.
• May be required to work early mornings, evenings, some holidays, and every other weekend.
• Must have an interest in selling food and a desire to learn the characteristics and qualities of the products and services Mackenthun's has to offer, in particular Mackenthun's Signature items.
• MN Food Manager Certification preferred, may be obtained after hire.

Physical Demands

Constant standing, walking, hearing, seeing for long periods of time. Frequent repetitive hand and wrist motions, bending at the waist, reaching arm's length/above shoulders/below waist, crouching, stooping, kneeling. Frequent to occasional climbing stairs/ladders, lifting up to 50 lbs. This position requires close/distance/peripheral vision, depth perception and color vision. This position requires an excellent sense of taste and smell.

Training

Training provided on Mackenthun's Deli Standards and processes including Deli equipment operation, food safety, personal safety, harassment prevention.

Equipment Used

Combi Oven, Compactor, Fryer, Fryer Filter, Heavy Lifting, Knives, Ladder, Lift Truck, Ovens, Pallet Jack, Sinks, Slicer, Steam Table, Stove Top, Walk-in Coolers, Walk-in Freezer, Wrapper/Sealer, Dishwasher. (Age Restrictions Apply)

Work Environment

• Work performed in a variety of indoor environments including refrigerated, wet, hot, cold and around machine/equipment noise on a terrazzo floor.
• Exposure to cleaning chemicals.
• Associates work as a team and individually in a smoke-free facility with a multifaceted and fast paced environment.