Asset Protection Detective - Command Call Center

Are you ready to start a Career in Asset Protection? Come Join our Asset Protection team at the Flagship Macys Store in 34th St. We offer competitive Pay. Health Benefits, Employee discounts, Quarterly incentives, and more.

This position does not require any security experience, all training is provided in house. The Position does Require an Active NY State Security Guard License. Please copy and paste the link below on your browser to apply if you have an Active NY Security Guard License.

https://ebwh.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/REQ_433215/

This is a FULL TIME 40 hours Per Week Job. Once the application has been submitted and complete, please allow 24-48Hrs for the application to reach us. We will contact you to set up a date and time for in Person interview.

Thank you and Good Luck!

Job Overview:

The Asset Protection Detective’s primary responsibility is to prevent the loss of company property while maintaining a safe business environment. Support store’s efforts in providing the best customer service within a controlled environment so as to ensure maximum sales at the highest profit rate attainable. Under general supervision and established procedures, the Asset Protection Detective detects and apprehends shoplifters and dishonest employees.

The Asset Protection Detective - Command Call Center will mostly be focused on answering radio calls from the Asset Protection Team, Monitoring cameras and answering phone calls from Store colleagues in regards to any theft or safety related concerns that may arise during business or non business hours and dispatching the appropriate Parties to the location needed. All Asset Protection Detectives at the command Center are trained to make apprehensions on Shoplifters and dishonest employees and support when needed.

Essential Functions:

Respond to customer and associate incidents to facilitate first aid and minimize company liability

Recover stolen merchandise and apprehend shoplifters and other people who commit fraud or other criminal acts against the company

Investigate criminal violations against the person or property of any customer or associate that is committed on company premises

Prepare prompt and complete reports relative to all theft incidents, merchandise recoveries, accident investigations, audits, and other activities as assigned by the Asset Protection Manager

Have knowledge of and maintain strict compliance with the law and company policies concerning apprehensions, searches and seizures, and the preservation of evidence

Promote shortage awareness and theft deterrence among associates by conducting meetings and participating in training events

Successfully complete all Asset Protection training requirements including CPR and First Aid and maintain personal certifications as required by law

Conduct audits to ensure sales department compliance to merchandise exposure standards and asset protection policies

Testify in court concerning any case, criminal or civil, wherein the company is a party of interest to which the Asset Protection Store Detective is summoned

Works on special assignments, investigations, and surveillance as directed by store leadership

Responds to alarm conditions at assigned store

Physical Requirements:

Position requires prolonged periods of sitting, standing/walking around store or in departments.

May occasionally involve reaching above eye level, stooping, kneeling, or crouching.

Must be able to apprehend shoplifters.

Ability to sustain long periods of time enclosed in surveillance areas.

Frequently lift/move up to 30lbs.

Job Type: Full-time

Pay: $17.00 - $19.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

License/Certification:

• NY State Security Guard License (Required)

Work Location: In person

Salary : $17 - $19