Order Manager

About Maddox You:

Your focus will be providing customer service excellence. You will be managing sales orders, responding to order status inquiries, and generally keeping all our orders flowing smoothly. You will be the primary point of contact for the customer after the purchase order has been received.

This is an ideal role for someone looking to build a career with an employer who values your strong character, stable lifestyle, and dedicated work ethic.

More about You:

• Great attention to detail.
• Aptitude for creating and maintaining an organized workflow. 
• Highly autonomous. This role requires a self-starter who is capable of sufficiently managing their own time.
• Engaged and able to participate in high-trust team building with peers and other Maddox teams.
• Proficient with basic computer software. (Google Suite, Email, etc.)
• Savvy with modern software. Our CRM, inventory system, and quotation tools are all built upon modern, collaborative, web-based systems. (Other experience with ERP platforms is a plus.) If you are not great with computers, this is not a role for you.
• Keyboarding skills are essential. (at least 45 WPM)
• Fantastic communication skills. (Both verbal and written) You will need to maintain numerous email conversations daily. If your grammar is poor and you are slow at composing emails, you will struggle in this role.

Basics

• Full-time. The schedule is generally 7:00 AM - 4:00 PM.
• Paid time-off, paternity/maternity leave, 401k matching, health/wellness benefits, etc. Smoke-free, drug-free workplace.

Experience & Education:

Prior experience in administrative or project management is helpful. We value skills and experience, but we’re also willing to invest in training a select number of promising early-career candidates with the right combination of drive and ambition.

Pay: Starting package $68-$91k including bonus and benefits; commensurate with experience.

Pro Tip: We get a LOT of applicants, so if you want to stand out, write a few sentences telling us what stood out to you, and why you think you’d thrive in this particular opportunity.