Sales Associate - Plaza Marketplace

Made in KC opened in May of 2015 to provide local Kansas City artists and makers a platform to reach customers outside of the city center. Growing from a pop-up shop with 13 artists, Made in KC now features work from over 300 local artists, designers, and makers. With seven stand-alone locations and many partnership locations, Made in KC aims to provide a robust platform for local small businesses to reach customers throughout the Kansas City metro area. With one partnership, we give brands access to geographically and demographically different locations.

JOB DESCRIPTION
Made in Kansas City is looking for a Sales Associate to add to our growing team at Plaza Marketplace! The ideal candidate will possess outstanding customer service skills, as they will be the face of the company and of the 300 brands and makers we represent. A successful Sales Associate will take responsibility for maintaining a clean and stocked sales floor and assist with various auxiliary projects. This position requires a willingness to learn about dozens of brands and hundreds of products that we carry, have an interest in Kansas City’s creative community, and be familiar with the retail industry.

RESPONSIBILITIES

• Offer excellent customer service
• Facilitate transactions and returns through the Point of Sale system
• Answer phones
• Restock merchandise
• Ensure all products on the sales floor are organized and apparel is tidy and folded
• Answer customer questions about products and brands sold in shops
• Maintain a clean sales floor
• Perform auxiliary tasks when needed

AN IDEAL CANDIDATE

• Minimum 1-year customer service experience, retail preferred
• Excellent communication skills with managers and customer
• Ability to work independently as well as part of a larger team
• Creative problem-solving skills
• Must have weekend and evening availability

THE PERKS

• Creative environment
• Opportunity to learn about local brands and businesses
• Discounts at all shops, free coffee at our cafes
• Growth opportunities within the company
• Team building activities, quarterly all company meetings, and volunteer opportunities

Job Type: Part-time

Pay: From $12.00 per hour

Benefits:

• Employee discount
• Flexible schedule

Schedule:

• 8 hour shift
• Holidays
• Monday to Friday
• Weekend availability

Application Question(s):

• Why do you want to work for Made in KC?

Experience:

• Customer service: 1 year (Required)
• Retail: 1 year (Preferred)

Work Location: One location