Patient Liaison

Curated Mental Health is an innovative mental health clinic with focus on providing care to those who need them the most. We offer a full spectrum of personalized services including medication management services, and interventional treatment like dTMS and ketamine infusions for patients with treatment resistant depression, anxiety, bipolar disorder, and OCD.

Our Mission: to deliver psychedelic-assisted therapy to all patients who need it, regardless of payer. We plan to bring MDMA-assisted psychotherapy online as soon as it's approved.

Job Responsibilities:

• Serve as the point of contact between patients, administrative staff, and clinical staff,

• Monitor and act on scheduling by constantly using our patient communication applications,

• Actively review providers schedules to allow for optimized scheduling in accordance with the operation’s needs,

• Assist patients with forms and whatever is needed to allow for care,

• Support practice management in problem solving and planning to support optimization of services,

• Report to practice management on relevant information regarding daily operations,

• Actively monitor patient concerns and demands, report to management when appropriate, and recover service as needed,

• Assist with administrative related tasks and other patient flow indicators,

• Participate in regular group meetings with operations team.

Minimum Requirements:

• Bachelor’s Degree

• Ability to multitask, organize and solve problems

• Excellent verbal and written communication skills

• Strong understanding of electronic medical records

• Verified 2 years of experience

Additional Information:

• Curated Mental Health is an Equal Opportunity Employer committed to Diversity. We strictly comply with all applicable Federal and State civil rights protection laws against discrimination. All employees are treated with respect and professionalism regardless of race, color, cultural background, national origin, age, religious beliefs, disability, sex, sexual orientation, gender identity, or gender expression. We believe a diverse workforce is the key for success.

• PLEASE NOTE: The job requirement is for an in-person position, eligible candidate will be required to work full-time (40 hours) on-site. Ideal candidate should be able to commute to our clinics.

• In compliance with State and Federal mandates all Curated Mental Health employees must provide proof of COVID-19 vaccine prior to the beginning of their employment. Limited medical exemptions may be granted.

Comprehensive Benefits

• Competitive Salary

• A friendly and fast-paced environment working with passionate people

• Outstanding growth opportunities

• Medical, vision, and dental insurance

• Generous PTO