Assistant General Manager

Company:

Madison Marquette is a leading real estate investment manager, service provider, developer, and operator headquartered in Washington, D.C. Clients rely on the privately held company to create integrated strategies for their commercial real estate investments and assets and execute those plans to maximize performance, increase value and enhance communities and business districts across the United States.

General Summary:

The Assistant General Manager assists with all operating aspects of various properties locates in the Mid Atlantic region, including property operations, administrative and reporting functions, leasing assistance, special events, marketing, short term, and specialty income opportunities, either personally or through assigned staff. Further, the Assistant General Manager is responsible for assisting with achieving revenue and expense targets included in the annual business plan.

Major Duties and Responsibilities:

• Ensures the timely collection of rents and works directly with tenants in arrears to collect outstanding balances owed while keeping detailed and updated notes on progress in accounting software.
• Knowledgeable in accounts receivable and accounts payable practices, policies and procedures and is able to cultivate effective working relationships with the Madison Marquette accounting department.
• Experience with AP and relationship with accounting- learning YARDI receivables reports.
• Monitors on-site tenant improvement activities.
• Fully understand and maintains Madison Marquette/3rd party operating policies and procedures as defined in Madison’s Standard Operating Procedures (SOP) manual.
• Ensures that all policies are implemented as defined in the SOP manual.
• Understand the fundamental objective of creating a safe and pleasurable experience for shoppers, diners, workers, and residents.
• Provides ongoing or special financial reports and monthly reports to Madison Marquette/Client management. Assists with the preparation of the annual property operating budgets and assists with the development of the annual business plan.
• Maintains on-site records relevant to activities at the properties.
• Maintains appearance, cleanliness, and safety of the properties, to include vacant spaces per the SOP.
• Engages, coordinates and monitors activities of contractor services, as necessary, and recommends and directs ongoing maintenance and necessary repairs for the center(s).
• Recommends capital improvement campaigns.
• Promotes workplace safety by establishing programs to ensure property is free of hazards; responds promptly and in person to major emergency situations.
• Establishes and maintains open and productive communication with tenants, vendors, and company employees.
• Monitors tenant sales and works with marketing to increase tenant sales activity.
• Assists with managing the center(s) in accordance with applicable local, state, and federal laws.
• Continually improves processes related to above duties and responsibilities with the objective of providing the most desirable shopping, dining, living, and working environment possible at the property.
• Works extended hours, including weekends, as necessary, to achieve the desired results for the center(s).
• Conduct regular detailed tours of the property with contracted vendors of the property.
• Other duties as assigned.

The above listing represents the general duties considered essential functions of the job and is not to be considered a detailed description of requirements that may be inherent in the position.

Key Organization Relationships:

The incumbent’s functional reporting will be to the General Manager, with direct project related reporting to the ownership.

Qualifications and Experience:

• Position requires a Bachelor’s degree (B.A./B.S) in Business Administration or a related discipline from an accredited college or university or an equivalent combination of education and experience..
• A minimum of two (2) years of progressively responsible experience managing retail or office properties, either individually or as part of a mixed-use property, mall, strip center, lifestyle center, office building, etc.
• Demonstrated management experience, preferably at a mixed-use retail/office/residential center.
• Demonstrated proficiency in the MS Office suite of products, particularly Word and Excel. Yardi experience preferred
• Valid driving license and active automobile insurance coverage.
• Active real estate license preferred.
• Effective interpersonal skills and an ability to lead vendors and tenants.
• Effective verbal and written communication skills.
• Effective organization skills as demonstrated by the ability to consistently deliver on commitments to tenants and Management.
• Meticulous attention to detail and accuracy and a flexible outlook toward task management.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The employee is regularly required to sit and use hands to handle office equipment, paper reports, etc. The employee frequently is required to stand and walk. The employee is occasionally required to reach with hands and arms. May occasionally be required to lift up to 10 pounds a distance of 30 feet as needed. Must be able to move freely throughout the location, including moving up and down stairs. Must be able to sit for up to 50% of the work day.

While performing the duties of this job, the employee frequently works near moving mechanical parts. Must be able to move throughout the property, including up and down ladders and stairwells. May occasionally be exposed to machine noise and inclement weather conditions. The noise level in the work environment is usually quiet.

Madison Marquette is an Equal Opportunity Employer.

Job Type: Full-time

Pay: From $70,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Supplemental Pay:

• Bonus pay

Work Location: One location