Welcome Center Greeter (Information Specialist)

About us

The Madison Morgan Welcome Center, operated by the Madison Morgan County Convention & Visitors Bureau, welcomes visitors in the heart of Madison 7 days a week, 360 days a year. The welcoming and knowledgeable staff shares their love of this small town and the many unique experiences guests can have here. Visitors can also discover information on other top destinations across the region, as the Welcome Center serves as a regional visitor information center displaying brochures and guides from across the state. It’s the perfect place to kick off a small town escape, discover the most popular attractions and hidden gems or relax with a detailed guide in the rocking chairs out front.

The Madison Morgan County Convention and Visitors Bureau is looking for a friendly, reliable individual to join our team and help promote our community to visitors at the Welcome Center. This part time position reports to the CVB Executive Director and is responsible as the first point of contact for visitors and residents. As such, this employee must exhibit a professional and courteous demeanor at all times and must remain current on all attractions and events as well as be able to share historic information of interest to our visitors.

Responsibilities include, but are not exclusive to:

• Follow opening/closing checklist;
• Stand up as people come through the door and greet everyone in a courteous and professional manner;
• Answer the phone and general questions in a courteous and professional manner;
• Maintain public areas including restrooms in a clean, orderly fashion and respond to emergency malfunctions as needed;
• Maintain inventory of necessary supplies and materials for Welcome Center (brochures, toilet paper, paper towels, cleaning supplies, etc.) to ensure supplies do not run out;
• Keep information resources stocked daily (brochures, maps, etc.) in an orderly fashion;
• Fulfill requests for brochures and process all outgoing mail;
• Assist with event or business additions/updates and other admin tasks as needed;
• Check email and respond accordingly; and
• Other related duties as assigned by the CVB Director.

Compensation: Up to $10.50 per hour, approx. 4-14 hours/week. All work must be completed on-site at the Madison-Morgan Welcome Center

As an organization that represents the City of Madison and Morgan County, this employee must exhibit a high level of professionalism and maintain a courteous demeanor at all times. This position reports to the Executive Director.

Work Remotely

• No

Job Type: Part-time

Pay: $10.50 per hour

Expected hours: 4 – 14 per week

Schedule:

• Rotating weekends

Education:

• High school or equivalent (Preferred)

Experience:

• Customer Service: 1 year (Preferred)

Work Location: In person