Housekeeper

POSITION SUMMARY

Completes housekeeping and light maintenance work to maintain general repair and cleanliness of client rooms, bathrooms, offices, common areas, grounds, and all other areas inside and outside of the facility following established standards and procedures.

QUALIFICATIONS

High school diploma or equivalent. Completion of training program in the housekeeping field preferred. Must have the capacity to be continually, physically active (up to eight hours a day) and to do heavy work - - pushing, pulling, and lifting up to 75 pounds.

ESSENTIAL FUNCTIONS

KNOWLEDGE, SKILLS and APTITUDES

• Good moral character, including honesty, fairness, and respect for the rights of others.

• Knowledge of applicable regulatory standards (federal, state, building, NFPA, OSHA, and Joint Commission).

• Knowledge of housekeeping and general repair methods.

• Knowledge of the age-specific, diagnostic-specific, and cultural-specific needs of the population served.

• Knowledge of clients’ rights and crisis intervention/de-escalation techniques.

• Skill in organizing and prioritizing workload to meet deadlines.

• Capacity for details and resolve for follow-through.

• Skill in interacting with multiple individuals with diversified roles and perspectives.

• Ability to maintain appropriate therapeutic boundaries.

• Ability to operate in an unstructured environment, orchestrate a myriad of activities, and to manage multiple priorities within complex systems.

• Ability to accept advice and to tolerate ambiguity, uncertainty, and change.

• Ability to work rapidly in a fast-paced environment.

• Ability to follow policies, procedures, and instruction manuals.

• Ability to maintain required equipment records, quality control records, and MSDS sheets.

• Ability to communicate effectively in English, both orally and in writing, with clients, vendors, contractors, and staff.

• Ability to use good judgement and to maintain confidentiality.

• Ability to react calmly and effectively in emergency situations.

• Ability to demonstrate tact, resourcefulness, patience, and dedication.

• Ability to work as a team player.

PHYSICAL, MENTAL, and SPECIAL DEMANDS

The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to stoop, kneel, crouch, crawl, reach, stand, walk, push, pull, lift, grasp, and be able to perceive the attributes of objects such as size, shape, temperature, and/or texture by touching with skin, particularly that of the fingertips

• Ability to exert up to 75 pounds of force occasionally and to be able to lift, carry, push, pull or otherwise move objects.

• Ability to perform repetitive motions with wrists, hands, and fingers

• Ability to handle interruptions often and to be able to efficiently move from one task to another

• Ability to be flexible and not easily frustrated in dealing with differences of opinion or “difficult” individuals

• Ability to exercise self-control in potentially provocative situations such as being verbally or physically confronted in a threatening or aggressive manner

• Ability to communicate verbally, see well enough to read written materials, and to discern a variety of odors continuously

• Ability to hear/perceive the nature of sound with no less than 40 dB loss @ Hz, 1000 Hz, and 2000 Hz with or without correction; ability to perceive detailed information through oral communication and to make fine discriminations in sound

• Ability to see with a minimum standard of visual acuity, with or without correction, that will enable people in the role to complete assigned tasks.

• Ability to spend 30% of the workday outdoors in temperatures varying from 30-100 degrees F and 70% of the workday indoors in temperatures varying from 60-90 degrees F

• Ability to occasionally assist in the physical management of clients, requiring bending, stooping, twisting, grasping and lifting of up to 65 pounds from a squat.

• Ability to appropriately handle hazardous/infectious waste on an occasional basis.

• Work continuously in an environment where the noise level is frequently high, chemicals are frequently used for cleaning, mechanical and electrical hazards may be occasionally present, and dust, mist and steam are generated in showers or housekeeping tasks.

MACHINES, TOOLS, EQUIPMENT and OTHER WORK AIDES

• Vacuums

*

• Floor polishers
• Hand tools and power tools
• Door locks
• Telephone and voice mail system

• Email, cell phone, and other digital communication equipment
• Computer
• Scan/copy machine
• Fax Machine
• Shredder

• Policies, procedures, plans and program manuals
• First aid items
• Calculator

RESPONSIBILITIES

Housekeeping

• Consistently keeps all areas of the facility clean and orderly

• Always follows written policy and procedures and establishes standards, work methods, and schedules for housekeeping, maintenance, laundry services, and other related activities.

• Performs regular inspections of clients’ rooms, offices, common areas, storage, utility/janitorial closets, etc. for upkeep, sanitation, order, adequacy of supplies, safety, security, and comfortable environments.

• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prioritize work assignments.

• Advises Wellness Manager or admitting personnel of rooms ready for occupancy.

• Effectively coordinates change, repair, and housekeeping activities with affected personnel

• Investigates complaints regarding housekeeping-related concerns and takes corrective action.

Maintenance

• Always effectively cleans and maintains the facilities (both inside and outside the buildings) in a timely and efficient manner.

• Provides regular, preventive maintenance of the facility, machines, and equipment.

• Provides scheduled and urgent repairs of the facility and the facility’s equipment.

• Effectively diagnoses problems, replaces or repairs, tests, and makes adjustments.

• Performs troubleshooting and repair, including but not limited to, mechanical, carpentry, electrical, plumbing, HVAC, telecommunications, pneumatic, and hydraulic.

• Always reads and interprets equipment manuals and work orders to correctly perform required maintenance and service.

• Works in a safe manner and recognizes unsafe situations. Takes appropriate action to ensure safety of themselves and others in building.

• Understands and explains employee right-to-know program.

• Examines building to determine need for major repairs or replacement of furniture or equipment, and makes recommendations to management.

Effective, Efficient, Productive Work Habits

• Always makes every effort to ensure that services provided are top quality, especially as perceived by the customer (in every form)

• Always makes every effort to ensure the provision of superior service

• Always understands and facilitates performance improvement principles and initiatives

• Work always meets or exceeds state, federal, Joint Commission, OSHA, NFPA, and applicable regulatory requirements

• Always follows policy and procedure (e.g., client rights standards, confidentiality, infection control standards, emergency procedures, environment of care standards, etc.) and observes legal and ethical norms

• Always communicates clearly and effectively, taking 100% of the responsibility for comprehension

• Consistently prioritizes responsibilities in an effective and productive manner

• Completes all work assignments within expected time frame.

• Always demonstrates and promotes conscientious time management

• Consistently promotes professionalism through word, action and appearance.

• Consistently demonstrates and models friendliness.

• Always works positively and professionally with others regardless of interpersonal differences.

• Consistently demonstrates poise, stability, and maturity.

• Consistently responds positively and cooperatively to changing work environment, work demands, and pressure.

• Effectively demonstrates and promotes enthusiasm.

• Consistently demonstrates initiative and ambition.

• Consistently demonstrates appropriate, therapeutic boundaries.

• Generates practical, innovative, new ideas on a regular basis

• Demonstrates effective trouble-shooting and problem-solving on a regular basis

• Identifies problems proactively and offers constructive suggestions for corrective action on a regular basis.

• Always maintains facility safety, sanitation, and infection control standards and practices.

• Is always punctual.

• Is up to date on all mandatory inservices.

• Always takes initiative and responsibility to obtain the knowledge and skill to improve personal and organization performance

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for their job. Duties, responsibilities, and activities may change at any time with or without notice.

Job Types: Full-time, Part-time

Pay: $13.00 - $17.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekend availability

COVID-19 considerations:
All employees required to wear masks.

Ability to commute/relocate:

• Tigard, OR 97223: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Cleaning: 1 year (Preferred)

License/Certification:

• Driver's License (Preferred)

Work Location: One location