What are the responsibilities and job description for the Business Analyst position at Maersk?
The CP&S Business Analyst is to support the Regional Customer Products & Services team in creating compelling product stories that embodies the brand direction and allows for commercial success. They partner with the internal and external customers to build the vision and ensure the products meet the customer needs. The ideal candidate will embody not only creative talent but a full understanding of the business..
Principle Accountabilities:
- Leads projects from empathize through ideation, working collaboratively with internal and external stakeholders and contributors.
- Owns the product life cycle from implementation through improvement, testing, planning, and optimization to improve the business operations, using skills like LEAN, TOGAF and ITIL.
- Responsible for reporting on the product goals and KPIs and research to identify brand appropriate trends and market opportunities. Responsible for sharing that information with the business and associate them to business metrics to drive business improvement.
- Responsible for all documentation about the product including overall purpose, data flows, infrastructure, and test plans according to corporate standards
- Providing specialist knowledge for their products to all stakeholders
- Owns incidents and problems across product landscape and ensure proper problem management is followed up and concluded
- Change owner for all changes that involve the products, including underlying infrastructure changes to ensure the changes are reviewed, signed-off, implemented and validated
- Responsible for coordinating communications with terminal Labor Relations and Legal that could be impacted by product usage and changes.
- Producing deliverables related to the project(s) assigned, end user training, and assisting in post implementation support
- Partnering with business liaisons and technical teams to understand and define product goals, issues, and technical system requirements
- Partnering with designers and development team to influence product functionality is built to a high quality
- Responsible for ensuring that the system lifecycle is followed, and all IT governance processes and procedures are adhered to
- Responsible for initiation of improvement projects
- Responsible for exploring and enhancing automated testing for the applications where possible
- Work with all vendors on product design and development to achieve first samples that are at an adoptable status
CRITICAL QUALIFICATIONS/SKILLS/EXPERIENCE
- Ability to thrive in a fast-paced environment
- Ability to think creatively, strategically, and technically
- Ability to present, communicate ideas to all levels of the business and across multi departments
- Ability to budget & prioritize the pipeline of terminal key demands
- Ability to be highly productive while working remote
- Ability to work onsite when appropriate
- Highly motivated and entrepreneurial
- A complete team player who strives for the success of the company
- 3-5 years of Ports & Terminals Industry or Global Supply Chain Experience
- AGILE, ITIL or TOGAF foundation certification and experience preferred
For more information: https://jobsearch.maersk.com/jobposting/index.html?id=AT-315147
Job Type: Full-time
Salary: $33.00 - $63.00 per hour
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Charlotte, NC: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: One location
Salary : $33 - $63
