Design Strategist (Active Clearance Required)

This is an exciting opportunity for a full-time Design Strategist (with an Active Secret Clearance) in the Washington, DC Metro area, to be an integral part of a dynamic creative team at Maga Design, a premier visual information design firm.

Maga Design Inc. is a design communications consultancy, headquartered in Washington, DC with additional locations in Charleston, and Camp Hill, PA. We are strategists, designers, and communication experts committed to building powerful visual tools that inform and inspire stakeholders to work toward the success of their organization. Maga Design is a 2016 Davey Award winner and a three-time recipient of Inc. Magazine's 5000 Fastest Growing Private Companies. Visit www.magadesign.com for more information.

The ideal candidate is a 'whole-brain thinker' where a background in technology projects is balanced with experience in communications or graphic design. The Design Strategist Lead should be able to quickly adapt to new types of projects, represent our team with a customer service attitude, and manage the projects to successful completion. The position will conduct requirements gathering, group facilitation, and assistance in visual translation of complex concepts. Maga seeks a candidate with high energy who will fit in among passionate, committed, intelligent, savvy, and fun professionals. This position is a one-of-a-kind opportunity to join a fast growing company and work with an influential team.

KEY FUNCTIONS

• Gather high level requirements for visual artifacts, experience design, concept development and find new ways to represent and communicate information
• Facilitate small working groups/sessions with clients in a unique and fun atmosphere to collect requirements and information
• Conduct qualitative and quantitative research for customer discovery, problem framing, and insights generation
• Support research and design for strategic planning initiatives
• Develop strategies for organizational improvement, touchpoint / channel design, and
• Customer Experience (CX) service delivery improvements
• Apply Co-creation methods and techniques to develop opportunities with customers and end-users
• Create visual and written communications to support change management initiatives
• Create visual mockups and prototypes for testing and validation with customers
• Work with the design studio to conceptualize and execute visual design artifacts
• Support and develop executive presentations and major project milestones
  
  

QUALIFICATIONS

• Bachelor's degree, with a focus in Business, IT, Design
• Master's degree in Design or Business-related fields a plus
• 5+ years professional experience
• Experience supporting Government and/or Fortune 500 clients
• Experience in information design/design strategy a plus
• Experience in CX, UX, and Service Design a plus
• Excellent client-facing skills, including the ability to communicate clearly and concisely
• Strong knowledge in principles of graphic design, information layout, and presentation
• Ability to collaborate productively in large interdisciplinary teams
• Ability to multi-task, take on several projects, meet deadlines, organize, and communicate effectively
• Proven project management track record demonstrating that engagements were delivered on-time and within budget
• Comfortable facilitating groups of/working closely with executive level clients and Subject Matter Experts
• Proficient with the Microsoft Office suite, comfort with Adobe Illustrator a plus
• Knowledge or experience working with government clients and/or with Information Technology projects and workflows is a plus

ADDITIONAL INFORMATION

Qualified candidates should submit their resume, a short cover letter to include salary requirements, and any relevant portfolio materials or work samples.