What are the responsibilities and job description for the Dining Room Server position at Maggiano's Little Italy?
IMMEDIATELY HIRING
Servers
Our Teammates Enjoy:
✦Great Pay and tips per a high-volume setting
✦Benefits package with health, dental and life
✦FREE Education assistance
✦Scratch kitchen
✦ Authentic family recipes
✦Lots of other perks and discounts
Job summary:
Takes orders and serves food and beverages to guests in the restaurant and cocktail area. Responsible for all aspects of professional food service and guest satisfaction.
Essential functions:
Must be willing and able to:
- Effectively service a 6 table station
- Accurately account for and balance all sales and receipts
- Communicate clearly with the kitchen both verbally and utilizing the computer register system
- Present and encourage current promotional information and materials to guest
- Accurately account for all guest checks issued
- Accurately record and account for all items ordered and served
- Accurately accept payment from guest
- Notify guest of any automatic gratuity
- Perform calmly and effectively under pressure
- Communicate with guest clearly, patiently, courteously and with good humor
- Perform varied duties to ensure all aspects of service according to standing operating procedure
Everyone knows and loves Maggiano's - the food, the atmosphere and the family culture all make it
a perfect place to dine AND a perfect place to work!
Our dedication to providing the ultimate in guest service, extraordinary food and memorable experiences is why we were named America’s Favorite Casual Dining Chain
Requirements
Qualification standards:
Must provide a minimum of 2 years full-service restaurant experience or the equivalentMenu and specials
- Wine list
- Liquor list and special drinks
- Accounting procedures
- Layout of restaurant including table numbers and station numbers
- Individual restaurant orientation material including rules and philosophies
Must be willing and able to:
- Meet personal schedule requirements punctually
- Be courteous, pleasant and good natured
- Respond to the needs of difficult guests with patience and courtesy
- Accept constructive criticism
- Get along with co-workers
- Provide a clean, well manicured persona that reflects the established image of the restaurant
- Stand and walk for an entire shift
- Safely transport food from kitchen to guest table over slick, uneven surface
- Transport food to service a party of 4 in a single trip
- Transport food and beverage items from source to any guest table continually throughout a shift
- Safely move about in all areas of the restaurant
- Work nights, weekends and holidays
Applicants should have prior experience in a full service restaurant.
Maggiano's Little Italy® truly is a very special group of restaurants. Technically, we're a "chain," but in principle, we're more like an extended family. Each restaurant is similar in menu and philosophy but is built to reflect the history of its host city. Inside, high-energy, full-service dining rooms reminiscent of pre-war Little Italy, elegant banquet facilities and customer-friendly carryout leave no doubt you're visiting an authentic Maggiano's Little Italy® restaurant. equal opportunity employer
