What are the responsibilities and job description for the Host position at Maggiano's Little Italy?
Our Passion is Making People Feel Special!
IMMEDIATELY HIRING
Hosts - Full & Part Time Opportunities
Our Teammates Enjoy
✦Great Pay
✦Overtime eligibility for full-time work over 40 hours/week
✦Paid Sick Leave benefits avaliable in applicable states
✦Benefits package with health, dental and life - View our full benefits page at maggianosjobs.com/benefits.html
✦FREE Education assistance
✦Scratch kitchen
✦Authentic family recipes
✦Lots of other perks and discounts
Job Summary
Responsible for initial greeting and seating of guests, answering phones, taking messages and reservations, maintaining an accurate wait when necessary and bidding goodbye to all guests.
Essential Functions
Must be willing and able to:
a perfect place to dine AND a perfect place to work! Our dedication to providing the ultimate in guest service, extraordinary food and memorable experiences is why we were named America’s Favorite Casual Dining Chain
IMMEDIATELY HIRING
Hosts - Full & Part Time Opportunities
Our Teammates Enjoy
✦Great Pay
✦Overtime eligibility for full-time work over 40 hours/week
✦Paid Sick Leave benefits avaliable in applicable states
✦Benefits package with health, dental and life - View our full benefits page at maggianosjobs.com/benefits.html
✦FREE Education assistance
✦Scratch kitchen
✦Authentic family recipes
✦Lots of other perks and discounts
Job Summary
Responsible for initial greeting and seating of guests, answering phones, taking messages and reservations, maintaining an accurate wait when necessary and bidding goodbye to all guests.
Essential Functions
Must be willing and able to:
- Determine proper amount of reservations to be accepted for each shift according to standing operating procedure
- Take all reservation calls and record necessary information
- Confirm applicable reservations according to standing operating procedure
- Seat the restaurant evenly and in an orderly manner so that the dining room looks well filled at all times and so that all servers have a fair share of the guests
- Maintain an accurate head count of guests seated in each station
- Fill out completely all sections of a telephone message pad and pass on to the appropriate person within 10 minutes of the call
- Check washrooms and coordinate with bus staff cleaning requirements
- Ensure that host desk and waiting area are kept clean and organized throughout the shift
- Sell and accurately account for gift certificate sales
- Move tables as needed for larger or smaller parties
- Relate to guests pleasantly and with good humor
- Communicate effectively with guests
- Accurately quote wait time within 5 minutes
- Efficiently assign tables appropriate for parties being seated
- Accurately fill out and maintain host/hostess control sheet
- Anticipate needs of scheduled special parties
- Communicate seating needs to service, bus and other host staff
- Cordially inform the guest about where to wait and how wait system works
a perfect place to dine AND a perfect place to work! Our dedication to providing the ultimate in guest service, extraordinary food and memorable experiences is why we were named America’s Favorite Casual Dining Chain
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