Corporate Account Coordinator

What Matters at Magid? YOU do!

"The number one key to growth is having good people and that’s what has driven us at every stage of the game." - Greg Cohen, CEO

At Magid, we are passionate about keeping workers safe and proud of the innovative and collaborative environment we’ve created where diversity is celebrated, and growth never stops.

• Are you focused on customer support, teamwork, analytical thinking with customer relationship experience?
• Does the idea of collaborating with a team and managing projects fit your vision for the next step in your career?
• Does working in a department that supports your growth, challenges you to develop, and in an environment where respect, fun, creativity, and trust are a natural part of the culture.

If you answered "yes" to the above questions...Magid is the place for you!

Titled internally as a Corporate Account Manager, you will make an impact and play an integral part in creating customers for life!  This role onboards new customers, tracks cost saving opportunities and initiatives, and manages other customer projects.  Working with one of our corporate account executives, you will  manage projects for the account(s) assigned to you. This is NOT a sales role.

RESPONSIBILITIES:

• The Account Manager will facilitate the implementation for new agreements for their assigned corporate accounts.
• The Account Manager will work with all relevant Magid departments including Ecommerce, Customer Service, Supply Chain, Inventory Solutions, Sales, Finance, etc. to ensure a successful implementation.
• Facilitate product standardization efforts for their assigned corporate accounts.
• Build and facilitate business reviews with the Corporate Account Executive (CAE) and key customer contacts to continue to promote Magid’s value proposition.
• Manage the customer’s rebate program internally. Ensure volume and incentives are being accrued correctly and are issued to the customer on time.
• Assists Finance and Sales with open A/R.
• Coordinates the annual pricing and adjustment reviews with corporate customers. Works with analysts and the CAE to adjust price to terms of the contract.
• Facilitates the implementation of inventory solutions where applicable.
• Communicates with the national sales team and internal departments to establish the customer’s expectations and define success for the relationship
• Enter and maintain customer information in internal systems
• Facilitate Value-Added program introduction and implementation
• Interact with customer virtually or in face to face meetings
• Mentoring new employees as part of the onboarding process
• Contract renewal preparation

Magid is working a "Hybrid” workweek schedule meaning 3 days a week in the Romeoville (IL) office, 2 days remote. You must be able to commute to Romeoville as required and/or as needed.