Quality Coordinator

SUMMARY

Coordinates daily activities of all personnel and processes within the department in order to provide a quality product to all MAHLE Aftermarket Inc. customers for the global aftermarket.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Work with Quality Manager to align facility practices with those of MAHLE QM.

Responsible for monthly QM report submission.

Assist quality manager to maintain ISO9001:2015 quality management system. Serve as internal auditor.

Monitor daily activities and report to Quality Manager in the areas of Total Quality Management, Problem Solving & Communication, Supplier Quality, and Customer Satisfaction.

Responsible for Cost of Quality and conducting Internal ISO9001 Audits.

Responsible for maintaining Calibration Program, Document Control, Corrective Action Requests, and to provide proper on-the-job quality awareness training of associates and new employees.

Monitor supplier ratings monthly and coordinate with vendors to provide and implement action plans for improvement.

Provide feedback to manager on quality problems. Maintain communication of pertinent details between departments.

Complete customer requests for PPAP, customer questionnaires or request for supplier self-assessments, and interface with Sales to support requests for signed Supplier Quality Manuals.

Provide daily level feedback to suppliers as designated to eliminate causes of nonconforming material or products as received. The person filling this role has the authority to place nonconforming material on hold.

Work closely with Quality Manager to monitor performance by collecting relevant information and preparing statistical reports.

Within the position’s scope, contribute to completion of departmental objectives (technical, financial, quality).

Employee duties are not limited to those stated above, but are inclusive of any tasks assigned by supervisor/manager.

Complies with Company policies, procedures, guidelines and standards.

SUPERVISORY RESPONSIBILITIES

This position has no supervisory responsibilities.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must have ability to function in a fast-pace environment and be skilled in multitasking.

EDUCATION

Minimum 2-year college degree or equivalent course work is preferred. Computer proficiency a must. Quality Control or Purchasing background and/or experience with non-conforming material and ISO9001 audits. Inventory/Warehouse related background and knowledge of internal engine parts preferred. Must have a high level of communication and documentation skills.

LANGUAGE SKILLS

Ability to read and interpret documents such as operating instructions, procedure manuals, and part prints. Ability to write routine reports and correspondence. Ability to speak effectively before groups of suppliers, customers, or employees of organization.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure – using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, diagram, or schedule form. Ability to deal with problems involving several concrete variables in standardized situations.

OTHER SKILLS AND ABILITIES

Must be able to ascertain how to react and successfully handle difficult situations. Intermediate to advanced knowledge required in computer programs such as Microsoft Office. Must be able to prioritize activities. Must be able to work under limited supervision, taking initiative when necessary. Must be well organized and detail oriented. International experience is preferred

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to use hands to feel, handle; reach with hands and arms; talk and hear. The employee is frequently required to sit, stand and walk. The employee is occasionally required to climb or balance; stoop, kneel, crouch or crawl. The employee must frequently lift and/or move objects up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, and depth perception. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts and high, precarious places.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

OVERTIME

Overtime may be required.

TRAVEL

Domestic travel may be required.