Program Manager - Patient Access
Job Posting for Program Manager - Patient Access at MaineHealth
Summary
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Position Summary
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Primarily responsible for all operational aspects of the assigned program including development, implementation, maintenance, and evaluation. Works with other teams and ensures that all tasks are completed in a timely manner and in coordination with the work teams. Oversees the work of additional staff, if applicable.
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Required Minimum Knowledge, Skills, and Abilities (KSAs)
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Education: Bachelor's degree in health care or related field required. Master's degree preferred.
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License/Certifications: Licensure may be preferred or required.
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Experience: Knowledge of project management, administrative practices and hospital/healthcare systems normally acquired during 3 to 5 years of related work experience.
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A high level of analytical skills necessary to assist in the development and implementation of new systems, techniques, to assess patient care and business workflow and/or procedures, to help determine departmental needs, to support improvements in departmental functioning, and to prepare special and recurring reports or analysis. Ability to use a wide array of evaluative and analytic techniques, including quantitative and qualitative methods.
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Knowledge of healthcare systems, including but not limited to the organization and financing of health systems and healthcare, managed care systems, health policy, process improvement, and public health principles.
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Knowledge of, and preferably experience in, clinical process improvement literature, techniques, methods, and facilitation.
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Demonstrated ability to communicate effectively in writing and in public presentations; ability to write papers, reports and proposals for a variety of audiences.
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Excellent organizational skills necessary for project planning, definition, implementation, and evaluation of effectiveness. Ability to lead work teams.
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Ability to work both independently and to collaborate with teams of individuals in diverse settings.
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Knowledge of relevant practice in medical care, patient care, and support systems. Ability to research and synthesize medical and health services literature.
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Additional Information
With a career at any of the MaineHealth locations across Maine and New Hampshire, you’ll be working with health care professionals that truly value the people around them – both within the walls of the organization and the communities that surround it.
We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow – programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.
MaineHealth remains focused on investing in our care team and developing an inclusive environment where you can thrive and feel supported to realize your full potential. If you’re looking to build a career in a place where people help one another deliver best-in-class care, apply today.
With a career at any of the MaineHealth locations across Maine and New Hampshire, you’ll be working with health care professionals that truly value the people around them – both within the walls of the organization and the communities that surround it.
We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow – programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.
MaineHealth remains focused on investing in our care team and developing an inclusive environment where you can thrive and feel supported to realize your full potential. If you’re looking to build a career in a place where people help one another deliver best-in-class care, apply today.
Additional Information
MaineHealth is a health system whose members and affiliates include hospitals, physician practices, long-term care facilities, home care agencies, and support services. Learn more about this system at www.mainehealth.org
Salary.com Estimation for Program Manager - Patient Access in Scarborough, ME
$87,601 to $121,967
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