Summary
This is a per diem – as needed position.
Your Role:
Whether it is a concern with billing, a need for directions or a patient complaint, our switchboard team is well versed in getting you where you need to go. The Switchboard Operator directs incoming, outgoing and interoffice communications. Receives patients, visitors and vendors upon arrival to the hospital; attends to the main lobby and waiting area; directs volunteer activity with regard to transport and mailroom responsibilities. To project a knowing and compassionate attitude to the patients and visitors at all times.
Required Minimum Knowledge, Skills, and Abilities (KSAs):
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Business Communications Skill
Call Screening Skill
Covenant Health, Bangor, ME
Northern Light Health, Blue, ME