Operations Manager

This position is for a full time office manager for a Fine Dining restaurant on the Upper East Side. This is a dynamic position that will allow you to gain experience in multiple areas of the business administration.

Qualifications

Independent, self-motivated thinker

Remain poised under pressure

Strong leadership and communications skills

2 years’ experience as an Office Manager in a high-volume restaurant, hotel, or retail environment

Fine dining experience is a plus

Knowledge of Microsoft Office- Word, Excel, Outlook etc.

Knowledge of Micros, Triple Seat, Open Table

Bookkeeping/accounting experience

Responsibilities

Able to work independently with minimal direct supervision

Organized and detail oriented

Able to handle last minute changes

Ensures that employees follow company policies and procedures

Corresponds with guests to answer special requests or questions regarding the restaurant

Maintains office services by organizing office operations and procedures; preparing payroll; controlling correspondence; managing filing systems; reviewing and approving supply requisitions; assigning and monitoring clerical functions

Reconcile end of day POS reports, reconcile cash, prepare deposits and summarize guest receipts

Prepare tip reconciliations in excel on daily basis as part of weekly payroll processing

Daily Missed Punch Audit

Weekly processing of all payroll

Distribute pay checks

New Hire Onboarding and Orientation

Recruitment of new staff

Manage Reservations in the morning

Micros Programming

FOH Supply ordering

BOH Supply ordering

Address HR Issues on site

Represent company in meetings with Labor Union

Weekly Overtime/Labor Cost Analysis

Receive and verify invoices and requisitions for goods and services

Maintain updated employee and vendor files

Manages office policies by establishing and maintaining standards and procedures; measuring results against standards; making necessary adjustments

Maintains office efficiency by planning and implementing office systems, layouts, and equipment procurement

Keeps management informed by reviewing and analyzing special reports; summarizing information; identifying trends

Contributes to team effort by accomplishing related results as needed