Job Posting for Technical Value Advisor/Cloud Enterprise Architect at Make
The Technical Value Advisor role in Make is much more akin to a traditional Cloud Enterprise Architect in many other SaaS companies. As with other Cloud Architect roles you will work directly with our Customer Success Managers and become the technical authority understanding our customers requirements, strategic & future plans, helping to ensure our customers maximum business value and achieve business goals.
The work you’ll do:
In a post-sales capacity you will assist our customers with design and implementation of Make with creative problem solving
Team with the Support Customer Success Managers by owning the technical diagnosis, prescription, and validation phases of the post sales cycle and provide a consultative approach in advising customers
Perform business and technical discovery with Customers to quickly understand customer priorities and pain points
Articulate and educate on business, technical and architectural concepts to a variety of audiences, including business users, developers, architects, IT operations professionals, and senior IT management
Create, identify and deliver automation opportunities, customer roadmaps, solution visions, strategy to ultimately help demonstrate the corresponding business value
Collaborate cross functionally and be an advocate for the customers own succes
Requirements:
University degree or equivalent professional training, ideally in Computer Sciences
Relevant work experience (3 years) in the area of customer facing pre-sales and/or post sales engagements in a SaaS/iPaas/Automation application organization
Strong interpersonal skills with the ability to convey and relate ideas to others and work collaboratively to get things done
Ability to learn new concepts, technologies and solve problems while understanding business strategic goals of our Customers
Excellent presentation skills: ○ Showing the value, capabilities and differentiators of Make ○ Composure in front of all levels of technical and business audiences
Ability to not only perform discovery and lead architectural discussions but also design proofs of concepts using Make to demonstrate the value
A passion for technology and translating that passion into business impact for customers
Ability working in a fast-paced and dynamic environment flexible hour throughout the sales territory
Ability to present the business value of our solutions and enable the customers to leverage them internally and externally
Technical Landscape:
Backend coding background is a prerequisite
Solid experience with various databases such as MsSQL, PostgreSQL or Oracle
Excellent understanding of microservices architectures, web-services, cloud infrastructure and API ecosystem
Experience with cloud providers like AWS, Azure, GCP or similar
Experience with IaC (ideally Terraform)
Experience with Docker and Kubernetes, and in particular application packaging, deployment, containerization, and other supporting tools (such as Helm)
Nice to have but not required: ○ Integration product experience. Other integration vendors include MuleSoft, IBM, BEA, Oracle, TIBCO, etc. ○ Mastery of Linux
What Make can offer you:
The unique opportunity to work within a no-code, iPAAS solution enabling anyone to design, build and automate without the need of coding.
Investment in your personal growth and skill development (clear career paths, internal mobility opportunities, L&D platform, mentorships, and more)
Great compensation and benefits packages (equity (restricted stock units), life insurance, time off, generous leave for new parents from day one, and more)
Physical and mental well-being support (subsidized gym membership, access to counselling, virtual events on well-being topics, and more)
A global and growing team of Makers from diverse backgrounds to learn from and work with
An open-minded culture with innovative, autonomous teams
Business Resource Groups to help you feel connected, valued and seen - equally available to Makers (Black@Celonis, Women@Celonis, Parents@Celonis, Pride@Celonis, Resilience@Celonis, and more)
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