What are the responsibilities and job description for the Server position at Mama Iguanas?
About us
Mama Iguanas is a small business in Northampton, MA. We are professional, customer-centric, supportive and our goal is to create a positive, exciting work environment while maintaining professional standards. We want a team that is willing to help out wherever needed, with confidence that everyone will be treated with respect and encouragement! Previous serving experience is highly preferred .
Our work environment includes:
- Food provided
- Growth opportunities
- Casual work attire
- On-the-job training
- Lively atmosphere
- Safe work environment
We are looking for a Server to work at our restaurant. You will be responsible for serving food and drinks to customers in a timely and courteous manner. You must be highly customer- focused and efficient in order to meet our customers’ needs. As a Server, you must be able to work well under pressure, which entails delivering food and drinks on time despite busy periods. The primary objective is to ensure that all customers receive top-quality service when they visit our restaurant. Ultimately, we want you to be an enthusiastic team player who is as passionate about serving as you are about helping us create an unforgettable experience for our clients.
Responsibilities:
- Greet customers and provide them with menus and explain the menu items.
- Introduce food items to customers, take and serve their food order.
- Answer customers’ questions, explain the menu and specials.
- Take orders for beverages, prepare those orders and serve drinks to customers.
- Record all orders taken;(including food and beverage) in a binder or computer for easy reference by the kitchen staff.
- Deliver completed bills to customers with a smile and thank them for dining with us.
- Monitor and ensure that food is served in a timely manner.
- Clean tables, including picking up and discarding all litter.
- Assist the host/hostess in seating guests.
Job Types: Part-time, Full-time
Pay: $13.00 - $14.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
Physical Setting:
- Bar
- Casual dining restaurant
Schedule:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Northampton, MA 01060: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Restaurant experience: 1 year (Preferred)
Work Location: One location