What are the responsibilities and job description for the CSR - Customer Service Representative position at Mamiye Sales Inc?
Job Description:
- Process sales orders, changes, extensions & substitutions etc
- Follow up on unconfirmed orders and contact accounts regarding confirmations not received
- Run daily reports to ensure orders are shipping
- Issue and track special projects
- Provide POD information to credit
- Review sales order for allocation, picking and shipping
- Track deliveries on late styles
- Answer customer inquiries
- Review status of sales orders weekly with Sales Associate
- Coordination of reworks (retail price tickets and all customer floor ready requirmens) along with allocations
- Monitoring EDI orders for EDI accounts
- Contact Sales Associates, buyers and assistants regarding all extensions, refusals and shipping updates as needed
- Interface very closely with the Import, Rework and Production departments
- File all information, reports, sales oders and updates
Qualifications:
- Three years of Customer Service experience with an apparel or consumer products company
- Strong verbal and written communications skills
- PC Proficiency with Word & Excel
Job Type: Full-time
Pay: $55,000.00 - $60,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Ability to commute/relocate:
- Iselin, NJ 08830: Reliably commute or planning to relocate before starting work (Preferred)
Education:
- High school or equivalent (Preferred)
Work Location: One location
Customer Service Representative
Precision Door Service -
Brick, NJ
Customer Service Representative
Innvoke, LLC -
East Windsor, NJ
Customer Service/Sales Representative
Imperial Star Acquisition -
Piscataway, NJ