What are the responsibilities and job description for the Host/Hostess position at MAMO restaurant?
The Host/Hostess is to welcome and warmly greet guests on arrival, answer telephone, take reservations and manage the efficient and timely seating of our guests to a table that best serves their wishes. This position is to perform the above duties in a friendly & courteous manner while maintaining a smooth flow throughout the restaurant.
MUST HAVE HIGH VOLUME & RESY EXPERIENCE FOR CONSIDERATION
RESPONSIBILITIES: Must be able to share knowledge with guests. Greet all guests promptly and graciously upon arrival. Answer telephone and respond to guests' inquiries in a professional manner. Assist servers, food-runners or bartenders as necessary. Communicate special requests and needs of guests with staff and managers. Complete additional tasks at the request of a manager along with End of Shift Responsibilities. Maintain and clean front desk area at all times. Open front door for guests entering or leaving the restaurant. Record guest name and number of people in party when immediate seating is limited. Attend to guest and party when tables become available. Provide guests with estimated wait time, while always maintaining a professional, courteous attitude when confronted with hostile, impatient or irate guests.
MINIMUM QUALIFICATIONS: A minimum of 2-3 years of experience in high-volume fine dining restaurant. Excellent verbal & telephone skills to be able to communicate clearly & effectively with guests. Excellent oral communication & interpersonal skills required. Must be a team player & demonstrate organizational skills. Ability to stand for long periods of time. Knowledge of Resy & Micros preferred Must have Open Availability (AM & PM) & be able to work on weekdays, weekends, & holidays
Job Types: Full-time, Part-time
Pay: $18.00 - $20.00 per hour
Benefits:
- Employee discount
Physical Setting:
- Fine dining restaurant
Schedule:
- 8 hour shift
- Night shift
- Weekend availability
Supplemental Pay:
- Tips
Work Location: One location