Front Office Assistant

Rosa Mystica seeks an energetic and compassionate individual with administrative experience to join the team. Rosa Mystica is a non-profit organization that offers hospitality, spiritual conferences, motivational retreats, accommodations, and retail products to individuals, families and groups. Responsibilities include but not limited to performing general office, administrative operational tasks and facility duties such as running the online and in-store gift shop. All to ensure that pilgrims have a great experience. The position reports to the Manager.
Responsibilities include:

• Greets and checks in pilgrims and assists them in accessing services in a timely manner
• Answers calls, provides information, routes call as appropriate, take clear & concise messages and contacts appropriate staff to promote effective communications.
• Maintains logs, organized documents of receipts and invitations, and updates database of vendors contracts and contractors bills.
• Initiates follow-up calls as necessary and gathers information for meetings to assure a well-organized event.
• Files and scans documents in order to maintain complete records regarding office operations.
• Keeps track of gift shop and supplies inventory placing orders on time.
• Knows POS system and online store to organize and communicate donations, purchases, mail orders.etc.
• Creates flyers and marketing materials for retreat events.
• Performs other duties in a prompt manner as assigned by the Manager.

Required Qualifications:

• High School Diploma or GED Certificate
• Follows Christian Values Required demonstrating professional, courteous, and respectful attitude during interactions with pilgrims and leaders.
• Excellent communication and interpersonal skills (such as initiative, flexibility, etc.)
• Demonstrated ability to handle multiple priorities and to deal calmly with individuals under stressful situations.
• Demonstrated computer skills including typing, and fast learner. Must know how to work with Microsoft Software (Excel, Word) and Google Drive (Doc's, spreadsheets), Woocommerce (for online store).

Physical Requirements:

• Must be able to stand for up to 8 hours a day
• Must be able to bend without restrictions
• Must be able to lift a minimum of 50 lbs.
• Must have excellent coordination.

Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Job Types: Full-time, Part-time

Pay: From $15.00 per hour

Schedule:

• 8 hour shift
• Monday to Friday
• Weekend availability

Education:

• High school or equivalent (Preferred)

Experience:

• Computer skills: 1 year (Preferred)

Language:

• How many languages do you speak (Preferred)

Work Location: One location