Property adjuster

This position is a Field position for the State of WA

Must have experience as a Field Adjuster, Property. This position requires a high level of independence necessary to investigate, gather information, and adjust personal property losses.

In handling homeowner property losses, the individual will be responsible to maintain and control first and third party structural and contents losses through to a timely conclusion.

The individual will also be responsible for individual investigation task referrals requiring outside activity as requested by in-house personnel.

Complete accurate and timely appraisals and valuations, supplements, and if applicable, make payments in the field as appropriate.

Maintain a professional image while adhering to company and state regulated guidelines as they pertain to the damage assessment and claim settlement process.

Frequent oral communication with customers is required and must be timely and professional. Remain informed of territorial labor rates, repair techniques, building and construction design, industry trends and applicable state laws.

Negotiate with customers, contractors, or representatives for proper repairs in a safe and cost-effective manner with a high level of integrity.

This individual will provide file notes and written communications indicating the current status of files on the applicable system;

interpret applicable policies and endorsements; apply technical knowledge to assigned losses; make prompt and accurate technical decisions and prioritize multiple tasks.

The individual may also participate in the training of other claims personnel.

Develops and maintains a working relationship with those in the industry and provides technical support. Attend periodic meetings and industry training in order to keep current on issues of auto and property repair.

May need to be available for overnight travel to handle field losses, field visits and re-inspections of staff and independent appraisal firms, and / or Catastrophe Duty.

Travel and field work may occur during both business and non-business hours, including weekdays and weekends. Performs other functions assigned to the position as necessary.

Knowledge, Skills And Abilities

Education :

Bachelor's Degree or professional level of knowledge in a specialized field, or equivalent, related experience.

Experience : - 6 years - or Associates Degree equivalent plus - 8 years.

Additional Knowledge, Skills And Abilities

Minimum of 4 years property adjusting experience or Associates Degree equivalent plus 2-4 years' experience. INS 21, 22, 23 preferred

Ability to use and apply various software products including but not limited to Microsoft Word, Excel, PowerPoint and property estimating programs

Must be able to interact well with others as this position requires frequent in-person contact with insureds, claimants, witnesses, attorneys and the general public

Must be able to assimilate and apply technical knowledge while making prompt and accurate decisions. Must have demonstrated superior customer service skills, solve problems effectively and be able to adapt to change

Must be familiar with basic mathematics. Strong PC skills required, including the ability to navigate and process data. Insurance course work strongly preferred

Must have a thorough understanding of homeowners and commercial property policies, should possess strong business and other decision-making skills as well as have the ability to maintain a high degree of confidentiality, display strong planning skills and to work independently with minimal supervision

MAPFRE123

If you require an accommodation for a disability so that you may participate in the selection process, you are encouraged to contact the MAPFRE Insurance Talent Acquisition team at

We are proud to be an equal opportunity employer.

Last updated : 2024-07-13