Job Posting for Server Assistant at Maple & Ash

What If Syndicate Team Principles

We are Generous

We always give more than we receive, and we never take advantage of a guest. We ensure that the value that a guest receives will always exceed what they pay.

We are Professional

We do our work exceptionally, with skill and talent born from decades of hospitality experience. Our staff has more food, wine, and cocktail knowledge than any other restaurant.

We Have Fun

We love what we do, we laugh a lot, and we never take ourselves too seriously. Fun is contagious- we know if we’re having fun, our guests will too.

We Fail Fast

As we strive to be the best, we will make mistakes. It is okay to screw up as long as you learn, adjust, and get better. Don’t wait…fail fast and move on.

We Get Stuff Done

We do what it takes to get the job done, period. Those that are promoted gain more responsibility and manage more people, they all have one common trait – they get stuff done

What You Will Do

Demonstrate an excellent service attitude and be willing to go out of your way to accommodate guests
Maintain extensive knowledge of the menu to be able to properly describe food and beverage items to guests
Set dining room builds as directed by management or MD
Greets guests adhering to 5/10 rule
Be flexible and adjust to the changing needs of the restaurant and its guests
Maintain a level of professionalism and community
Be considerate and willing to help out fellow teammates
Work efficiently under pressure and maintain composure during busy hours
Apply critical thinking to handle difficult guest situations with the best possible solution
Maintain service stations
Maintain guests right of way
Clear place settings not to be in use once guests are seated
Provide water service upon guests arrival
Maintain proper cleanliness and maintenance of table at all times
Clear courses as per Maple and Ash steps of service

Who We Are Looking For

Must hold a Food Handlers and BASSETT Certificates
Minimum of 2 years serving experience in an upscale, high volume restaurant
A professional, friendly personality with excellent interpersonal communication skills
Ability to communicate fluently in English
Possesses and exhibits the drive to provide exceptional service
Flexible hours are required (ability to work days, nights, weekends, and holidays)
Exudes confidence and takes pride in their personal style and appearance
Must possess a sense of urgency while maintaining attention to detail

What If… Syndicate is an equal opportunity employer committed to hiring a diverse workforce and supporting an inclusive culture. What If… Syndicate does not discriminate on the basis of disability, gender, veteran status or any other basis protected under federal, state or local laws.

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Server Assistant

Job Posting for Server Assistant at Maple & Ash

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