What are the responsibilities and job description for the Barista position at MAPS?
Ummah Cafe was founded this year and is a community cafe. We are intensely focused on providing the most memorable Customer Service, Specialty Beverage, and Bakery experience.
We invite you to be a part of a team that prides itself on three core principles:
COFFEE. CULTURE. COMMUNITY.
Position Overview: Baristas are the foundation and the brand of Ummah Coffee. Baristas are friendly, personable and have the ability to engage with customer by providing outstanding service. Ability to work with cross functional teams, participate in team meetings, always eager to learn and have the ability to multitask with efficiency and speed at all times.
Essential Functions:
- Always provide exceptional customer service, resolve all customer complaints, and ensure the customer leaves satisfied
- Complies with all MAPS policies and procedures with integrity
- Attend all staff and company meetings
- Maintain a calm demeanor during periods of high volume and unusual events
- Ensure requested beverages are made to Ummah Coffee’ standard and delivered in the expected amount of time
- Knowledge of general business operations, drive sales, and reduce costs
- Report any equipment issues as soon as they occur to management
- Maintain location cleanliness and adhere to all food safety and sanitation standards
- Ability to effectively problem solve and escalate issues to management
- Can distinguish between appropriate and inappropriate behavior to inform management
- Willingness to perform any additional tasks as assigned by management
- Execute opening, closing, shift change procedures including cash/deposit handling
Requirements:
- High School Diploma or GED
- At least 18 years of age
- Have or ability to obtain food handler’s permit by time of hire
- Have weekend availability
Core Competencies:
- Multitasking
- Technical Skills
- Enthusiastic and Friendly Personality
- Great Communication Skills
- High-level Attention-to-detail
Ummah Coffee is an equal opportunity employer to all employees and applicants. We do not discriminate against qualified individuals based on their race, color, religion, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth,or breastfeeding), gender, gender identity, gender expression, national origin,age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information, or any other status protected by applicable law.'
Job Types: Part-time, Full-time
Pay: $18.00 - $22.00 per hour
Benefits:
- Flexible schedule
- Paid training
Restaurant type:
- Bakery
- Coffee shop
Shift:
- Day shift
Weekly day range:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Redmond, WA 98052: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Guest services: 1 year (Preferred)
- Barista experience: 1 year (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Work Location: One location
Salary : $18 - $22