Team Member

Job Description:
We are looking for an enthusiastic Team Member to help serve delicious creations to customers as well as assist the team in preparing products and keeping the store clean. We are looking for team players who love fast paced work enviornments.

Responsibilities:

• Complete customer orders with accuracy and consistency
• Clean kitchen equipment and tools
• Adjust oven temperatures to ensure proper baking
• Assist in maintaining inventory and cleanliness in the ice cream and cookie serving area
• Decorate cookie cakes with glazes, icings, and edible toppings
• Shape dough for preparation of Cookie Cakes
• Prepare custom-made desserts based on customers’ preferences (e.g. cookie cakes, ice cream cups and cones)
• Understanding of food safety practices
• Excellent time-management skills
• Use electronic equipment, like cash register and POS
• Maintain clean and tidy checkout areas
• Collect payments whether in cash or credit

Job Requirements:

• Communicate with customers in a friendly and inviting manner
• Ability to issue receipts, refunds, or change orders if necessary
• Ability to cross-sell products and introduce new ones
• Ability to resolve customer complaints and guide them/provide relevant information
• Work experience as a retail cashier or in a similar role preferred
• Guest service skills
• Experience with cake decoration techniques preferred
• Ability to remain calm and focused in a fast-paced environment
• Basic math skills
• Team spirit, with a customer-focused attitude
• Strong communication skills
• Ability to work while standing for at least 7 hours
• Ability to lift at least 60 lbs

Job Type: Part-time

Benefits:

• Employee discount
• Flexible schedule
• Paid training

Physical Setting:

• Bakery

Schedule:

• Monday to Friday
• Weekend availability

Supplemental Pay:

• Tips

COVID-19 considerations:
All customers are encouraged to wear a mask, curbside pickup available, 3rd party delivery also available, common surfaces are regularly sanitized, etc.

Application Question(s):

• Are you 18 or older?
• Are you available to work in the afternoon on weeknights and weekends?

Work Location:

• One location

Work Remotely:

• No

Work Location: One location