What are the responsibilities and job description for the Dispatcher position at Marco Crane & Rigging?
Summary
This position is responsible for the operations and activities of the dispatch control room, facilities and the Service Department.
Essential Functions
Responsibilities include, but are not limited to, the following:
This position is responsible for the operations and activities of the dispatch control room, facilities and the Service Department.
Essential Functions
Responsibilities include, but are not limited to, the following:
- Responsible for answering phone callsReceive customer / salesman service orders.
- Responsible for maintaining dispatch operations boards, scheduling jobs and posting the schedule.
- Responsible for posting the dispatch schedule daily.
- Assist with the sizing of equipment, move in / out rates, and per list price policy.
- Responsible for daily tasks such as shippers, work tickets, scheduling, mileage reports and entering payroll.
- Create freight calculators and review for accuracy.
- Responsible for extending tickets ensuring the hours and correct price was quoted for the job.
- Responsible for entering payroll and accuracy of data entry.
- Track and schedule equipment for long term / future jobs.
- Collect, track and submit squawks to the Service Department for repairs.
- Reviews tickets for accuracy, completeness and signature.
- Issue credit memos and POs as needed, submitting to Branch Manager for approval.
- Assist in after hour / emergency calls and reschedule as needed.
- Assist in preparing lease documents per Company policy.
- Follow company policy for all COD’s
- Assist the Branch Operations Manager in scheduling down time of equipment for repair.
- Schedule annual inspections for mobile cranes and concrete pumps.
- Responsible for submitting documentation for crane and pump permits.
- Track and inventory all assets including spreader bars, boom, load blocks, etc.
Other duties as assigned.
Safety
Safety
- Play an active role in the development of the safety culture, making safety a natural part of all work performed.
- Identify and report safety concerns.
- Follow all safety policies and procedures.
- Perform assigned duties in a safe manner.
Reports to
The Operations Manager and receive direction from all Corporate Officers.
Physical Demands
The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to sit and stoop, kneel, crouch, or crawl. The employee will frequently be required to stand and walk. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work conditions are normal for an office environment, with minimal exposure to excessive noise or adverse environmental issues.
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