Sells flooring, furniture, bedding, appliances, and electronics while providing excellent customer service by performing the following duties.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Greets customer on the sales floor in a personable and friendly manner and determines make, type, and quality of product desired. Always shows respect to the customer, does NOT use aggressive or “High Pressure” sales techniques.
Suggests flooring/furniture products that will complement customer's home and other furnishings. Discusses types and quality f products to ensure customer education and satisfaction.
Strives to attain sales goals while always providing exceptional customer service.
Accurately prepares sales slip or sales contract based on customer’s intended purchase.
Arranges for delivery of merchandise to customer if needed; or assists with load out of product into customer’s vehicle according to Marden’s safe loading practices. Asks for guidance from Department or Store Management Team as needed.
Works with Department or Store Management Team to resolve customer complaints regarding delivery of damaged or incorrect merchandise to ensure customer satisfaction.
Unloads product moves product and sets up displays as directed by the Department or Store Management Team.
Assembles product for display/sale as directed by the Department or Store Management Team.
Use company internal website “Web Link – Furniture/Flooring Sections” to keep up to date on merchandise updates and ensure compliance with best operational practices.
Keeps current on such activities as product arrivals, advertising, new products and trends and pricing to assure that Marden's maintains a competitive position.
Maintains good knowledge and understanding in-stock product.
Follows all Marden’s safety policies and strives for clean, safe working conditions in the department; including performing housekeeping tasks as needed to maintain a clean showroom .
Assist with loss prevention efforts, including alerting LP staff as soon as possible of customer/employee theft, tag switching, etc. and of any unsafe conditions including slips, trips, and falls.
Perform other duties assigned by the Department or Store Management Team.
Location: 461 High St.,USA,Ellsworth,ME,04605, Ellsworth, ME 04605
Job Type: Full-time
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