What are the responsibilities and job description for the Room Attendant position at Margaritaville Resort Biloxi?
Job Details
Description
To provide housekeeping services to all guest rooms according to the policies and procedures established by Margaritaville Resort Biloxi. To provide exceptional quality housekeeping services to enhance the overall guest experience.
Job Duties:
Daily Operations
- Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops sponges, brushes, and/or cleaning agents by extending arms over head, bending and stooping.
- Strip and make beds, changing bed linens which may require lifting bedspreads weighing a maximum of 40 lbs. with a total number of 16 rooms cleaned per each full-time shift (averages 30 minutes per each guestroom).
- Must respond quickly and efficiently to all guest requests.
- Makes up rollaway beds and cribs in a vacated room and notifies house attendants for them to be properly stored.
- Properly use, keep secure and return the pass key or section master to the Housekeeper at the end of every shift. Keep masters on person at all times.
- Keep linen closet and service landings secure.
- Dust all furniture, pictures, drawers, window ledges, and shelves thoroughly.
- Push and pull vacuum throughout entire room and empty trash.
- Replenish amenities, linens, and supplies in guest room.
- Practices chemical safety rules and follows procedures for needles and other hazardous materials.
- Sign for room keys, retrieve, push to assigned rooms and restock heavy cart. Visually inspect room for cleanliness and appearance and signify completion for room.
- The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of skills and abilities.
- Ability to push and/or pull equipment weighing up to 25 lbs.
- Ability to scrub and scour surfaces, extending arms overhead to perform cleaning tasks, and work in confined spaces.
- Ability to communicate effectively with other employees, as well as guests.
- Ability to follow instructions, directions, and meet deadlines, including the thorough cleaning of a minimum of 12-16 rooms as specified by management.
- Basic ability to comprehend English language sufficient to understand information such as labels and instructions and basic guest requests.
- Other Duties as required or assigned.
Margaritaville creates and delivers Fun and Escapism. Employees must be able to relate to other people beyond giving and receiving of instructions: (a) can get along with co- workers or peers without exhibiting behavioral extremes and (b) respond appropriately to criticism from a supervisor.
Qualifications:
Essential:
-
- Any combination of education and experience that provides the required knowledge, skill, and ability.
- High school education preferred.
- Prefer some previous housekeeping experience.
- Prefer some previous understanding of the English language.
Physical Requirements:
On a continuous basis, sit at a desk for long periods of time in front of a computer screen; intermittently twist to reach equipment or supplies surrounding desk; perform simple grasping and fine manipulation; use telephone and computer keyboard on a daily basis.
- The incumbent should be able to stand continuously for periods over 1 hour.
- Incumbent must be able to communicate clearly. Long hours sometimes may be required. Medium work Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects.
- Continual walking.
- Must be able to convey information and ideas clearly.
- Must be able to evaluate and select among alternative courses of action quickly and accurately.
- Must work well in stressful, high-pressure situations.
- Must be effective at listening to, understanding, and clarifying the concerns and issues raised by coworkers, guest, and members.
- Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, and cooperativeness.
Qualifications
Salary : $15
