What are the responsibilities and job description for the Courtesy clerk position at Mariano's?
Create an outstanding customer experience through exceptional service.
Establish and maintain a safe and clean environment that encourages our customers to return.
Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety of others.Based in Illinois, Mariano's merged with The Kroger Company in 2015.
Today, we're proudly serving Mariano's customers in over 40 stores throughout the Chicago Metro area. As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose : To Feed the Human Spirit.
With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all. Here, people matter.
That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life.
We help feed your future by providing the value and care you need to grow.
If you're caring, purpose-driven and hungry to learn, your potential is unlimited. Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you.
Apply today to become part of our Mariano's family! If you are in need of reasonable accommodation to complete a job application or to otherwise participate in the application or pre-hiring process, please call 844-849-7136 or contact the location's management.
Minimum Position Qualifications :
- Customer Service skills
- Effective communication skills
- Ability to handle stressful situations Desired Previous Job Experience
- Retail Experience is preferred but not necessary
- Courtesy Clerk / Grocery Bagger is responsible for bagging groceries at check out for customers
- Associate will strive for at least five items in the bag while ensuring that contents or items are not damaged.
- Associate will assist in removing customer's merchandise from bottom of bascart for checkout.
- Courtesy Clerk / Grocery Bagger will offer to help customers with loading bags into their car.
- Perform basic shelf conditioning.
- Inform customers of grocery specials.
- Return merchandise to store shelves.
- Gather bascarts and return them to designated areas.
- Clean spills, collect and pick up trash inside store and parking lot.
- Clean all areas inside and outside of store.
- Handle and assemble seasonal merchandise.
- Understand the store's layout, locate products, and conduct price checks for cashiers.
- Reinforce safety programs by complying with safety procedures and identify unsafe conditions, accidents, or issues and notify store management.
- Adhere to all food safety regulations and guidelines.
- Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
- Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store
- Report all safety risks or issues, and illegal activity, including : robbery, theft or fraud.
- Adhere to all local, state and federal laws, and company guidelines.
- Must be able to perform the essential functions of this position with or without reasonable accommodation.
Last updated : 2024-11-12
