Front End Supervisor

Mariano's
Glenview, IL Full Time | Part Time
POSTED ON 12/14/2022 CLOSED ON 1/11/2023

What are the responsibilities and job description for the Front End Supervisor position at Mariano's?

Position Summary:

Demonstrate a love for food and passion for people while creating an excellent customer experience by maintaining a friendly, safe and clean environment. Promote and deliver a shopping experience focused on providing customers with efficient service through hands-on knowledge of product and effective replenishment of all products. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

Essential Job Functions:

  • Demonstrate teamwork to ensure customer satisfaction and a pleasant working and shopping environment.
  • Provide friendly and efficient customer service by demonstrating sincerity, patience and respect in all customer interactions and by thanking customers for their business.
  • Greet customers in a genuine and friendly manner throughout the store and assist them by escorting them to products, loading/unloading heavy items and helping them to retrieve out of reach items.
  • Effectively communicate with customers and respond to questions and requests in a timely manner.
  • Operate equipment (e.g., box cutter, knives, power jack, hand jack, flat bed, forklift, scrubber, compactor, mop, broom and intercom system) according to company guidelines.
  • Assist with receiving product, presentation, rotation and replenishment
  • Ensure in-stock position of available product.
  • Maintain working knowledge of all packaged, refrigerated, frozen and dry products equipment.
  • Gain and demonstrate a high level of operational execution, product skills and process skills.
  • Ensure consistent execution of all packaged, refrigerated, frozen and dry products standard operating procedures (SOPs).
  • Utilize accomplished selling skills in order to secure additional sales and use suggestive selling techniques to increase sales of products during sales events.
  • Communicate code dating issues and shrink opportunities and monitor product quality to reduce shrink.
  • Plan work duties appropriately during the scheduled shift to accomplish all assigned tasks.
  • Maintain high cleanliness standards; clean as you go, inclusive of washing, cleaning, sweeping, mopping.
  • Adhere to all local, state and federal laws, and company guidelines; comply with and reinforce all food safety and safety regulations/guidelines/procedures and programs; report all issues and illegal activity, including robbery, theft or fraud.
  • Assist general team members as needed.
  • Physical demands include, but are not limited to, turning, standing, reaching stooping/bending, walking, climbing ladders, squatting, kneeling, and lifting/carrying objects 6 to 72 lbs., and pushing/pulling objects 300 to 2500 lbs.; occasional lifting/carrying objects more than 72 lbs., crawling, climbing ladders, walking on uneven ground, working above ground level and exposure to coolers (-20- 40o) and varying outdoor temperatures.
  • Must be able to perform the essential functions of this position with or without reasonable accommodation.

Minimum Position Qualifications:

  • High school education/GED or currently enrolled
  • Effective interpersonal communication and customer service skills
  • Ability to work in a fast paced environment; takes initiative
  • Friendly, approachable and outgoing demeanor/team player
  • Sound judgement/decision making skills
  • Ability to read/interpret documents
  • Basic math skills (counting, addition, and subtraction)

Job Types: Full-time, Part-time

Pay: $13.50 - $21.65 per hour

Shift:

  • 8 hour shift
  • Evening shift
  • Morning shift

Weekly day range:

  • Monday to Friday
  • Weekend availability

Ability to commute/relocate:

  • Glenview, IL 60025: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

Salary : $14 - $22

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