What are the responsibilities and job description for the Online Pickup Associate position at Mariano's?
ential PositionOur in store shoppers (e-commerce) are a vital part of our operation. Customers place their on line orders, we receive them, pick the groceries, and take out to the parking lot where the customer is waiting. Walking and lifting are a big part of the job description. We are offering part and full time positions, must be available a minimum of 12 hours per week. Get your steps in while getting paid! Full time positions do include a full range of benefits
Nature and Scope
- Responsible for demonstrating a love of food and passion for people that includes incredible Customer Service and performance excellence through department knowledge and technical expertise. As a Pick-up associate, you promote and deliver a shopping experience focused on providing customers the level of service to which we have publicly committed by providing efficient service through hands-on knowledge of Front-End activities. The Pick-up associate adheres to organizational procedures, policies and systems including food quality standards and food safety and sanitation guidelines.
Essential Position Functions
- People Focus – Sets example and excels in an environment that expects outstanding Customer Service and encourages teamwork, accountability and high achievement.
- Outstanding Customer Service attitude Works well with all employees
- Friendly, Approachable, Out-Going demeanor
- Assists customers throughout the store
- Team player – Demonstrates teamwork
- Takes initiative to assist others
- Responds to customers requests immediately
- Focused on Customer Service as priority over task
- Sincerely Greets and Thanks Each Customer -Possesses upbeat, positive attitude- Accomplished SELLING professional
Process Focus
- Delivers standard of disciplined, high quality, high paced daily working and shopping conditions.
- Basic product handling skills
- Efficient and accurate scanning
- Knowledgeable of the most frequent PLU’s
- Accurately enters tenders at POS
- Maintains high cleanliness standards, clean as you go, inclusive of washing, cleaning, sweeping, mopping.
- Assists with Front-End maintenance- Assists with General Member responsibilities- Working knowledge of all Checkstand equipment
- Fills/Faces Checkstand merchandise
- Demonstrates high level of operational execution- Fast paced and exhibits sense of urgency
- Working knowledge of Front-End legal, safety, and sanitation SOP’s
- Consistent execution of all Front-End SOP’s
Performance Focus
- Assists financial results in Sales and Supplies and Shrink Management.
- Accomplished SELLING skills results in additional Sales
- Accurate balancing of register till
- Utilizes appropriate supplies to reduce costs
- Speed of Service for checking out customers
Planning Focus
- Plans work duties appropriately during scheduled shift to accomplish all assigned tasks. Identifies department opportunities during scheduled shift and responds accordingly
Functional Requirements:
- Interpersonal Skills - Mental– demonstrated success in the areas of energy, initiative, judgment/decision making, social skills/verbal interaction memorization, reading, writing, math, effective communications, problem solving
- Product Skills – general knowledge of store product
- Process Skills – demonstrated understanding of all Cashier functions
- Analytical Skills – basic understanding of math
- Physical Skills – Frequent ability to lift/carry 2 to 40 lbs., push/pull up to 200lbs., turning, standing, reaching, squatting, stooping/bending, walking. Use of scanner, register, scale, coupon and check approval terminals, intercom
- Physical Skills – Occasional – Lifting more than 40 lbs., equipment operation (adding machine, calculator), squatting, stooping/bending, walking
- Environmental – On occasion, exposure to colder temperatures (35 – 40 degrees), on occasion work outdoors.
Job Types: Full-time, Part-time
Pay: From $13.40 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Vision insurance
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Weekly day range:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Naperville, IL 60540: Reliably commute or planning to relocate before starting work (Required)
Work Location: One location
Salary : $13 - $0