Personal Online Shopper/ecommerce

Primary Objective Responsible for demonstrating a love of food and passion for people that includes incredible Customer Service and performance excellence through department knowledge and technical expertise. As a General Member, he/she promotes and delivers a shopping experience focused on providing customers the level of service to which we have publicly committed by providing efficient service through hands-on daily activities. The General Member adheres to organizational procedures, policies and systems including food quality standards and food safety and sanitation guidelines. Primary Responsibilities - (bullet points under numbered responsibilities are clarifying examples and are not meant to be an exhaustive list) 1. People Focus – Sets example and excels in an environment that expects outstanding Customer Service and encourages teamwork, accountability and high achievement.  Outstanding Customer Service attitude  Works well with all employees  Friendly, Approachable, Out-Going demeanor  Assists customers throughout the store  Team player – Demonstrates teamwork  Takes initiative to assist others  Responds to customers requests immediately  Focused on Customer Service as priority over task  Possesses upbeat, positive attitude  Accomplished SELLING professional 2. Process Focus – Delivers standard of disciplined, high quality, high paced daily working and shopping conditions.  Efficient bagging of customer groceries including parcel pickups  Efficient collection of shopping carts  Maintains high cleanliness standards – clean as you go, inclusive of washing, cleaning, sweeping, mopping throughout store and exterior as needed  Assists as needed in departments including shopbacks  Efficient blocking and facing of departments  Refuse disposal and cardboard removal  Working knowledge of all applicable equipment  Working knowledge of applicable legal, safety, and sanitation SOP’s  Demonstrates high level of operational execution  Fast paced and exhibits sense of urgency  Conducts product Sales Events (Demos)  Consistent execution of all applicable SOP’s 3. Performance Focus – Assists financial results in Sales and Supplies and Shrink Management.  Accomplished SELLING skills results in additional Sales  Handles product appropriately to reduce shrink  Utilizes appropriate supplies to reduce costs 4. Planning Focus –  Plans work duties appropriately during scheduled shift to accomplish all assigned tasks  Identifies department opportunities during scheduled shift and responds accordingly Functional Requirements:  Interpersonal Skills – Mental– demonstrated success in the areas of energy, initiative, judgment/decision making, social skills/verbal interaction memorization, reading, writing, math, effective communications, problem solving  Product Skills – general knowledge of Grocery product  Process Skills – demonstrated understanding of all General Member functions  Analytical Skills – basic understanding of math  Physical Skills – Frequent - ability to lift/carry 40 to 80 lbs., push/pull 70 to 650 lbs., turning, standing, reaching, stooping/bending, kneeling, walking. Use of pallet jack, compactor, carts, mop, broom, scraper, bags, cleaning utensils, dust mop Mariano’s Fresh Market Position Description May, 2010  Physical Skills – Occasional – standing, walking on uneven ground, squatting, kneeling, pushing/pulling 650 to 1000 lbs.  Education or Experience – Minimum High school education or currently enrolled  Environmental – Exposure to outside temperatures IMPORTANT DISCLAIMER NOTICE: Within each essential functional requirement, “Frequent” represents approximately 15% of the work shift or at least ten repetitions per work shift; “Occasional” represents approximately 15% of the work shift or fewer than ten repetitions per work shift. The job duties, elements, responsibilities, skills, functions, experience, educational factors and requirements and conditions listed in this job description are representative only and not exhaustive of the tasks that an associate may be required to perform. The Employer reserves the right to revise this job description at any time and to require associates to perform other tasks as circumstances or conditions of its business, competitive consideration or the work environment change. Position functions may vary by store location.

Job Type: Part-time

Pay: $13.40 - $14.50 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Crystal Lake, IL 60014: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

Salary : $13 - $15