Cashier/Customer Service

Marianos
Chicago, IL Full Time
POSTED ON 8/8/2022 CLOSED ON 2/8/2023

What are the responsibilities and job description for the Cashier/Customer Service position at Marianos?

Position Summary:

Demonstrate a love for food and passion for people while creating an excellent customer experience by maintaining a friendly, safe and clean environment. Promote and deliver a shopping experience focused on providing customers with efficient service through hands-on knowledge of all cashier functions. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.

Essential Job Functions:

  • Demonstrate teamwork to ensure customer satisfaction and a pleasant working and shopping environment.
  • Provide friendly and efficient customer service by demonstrating sincerity, patience and respect in all customer interactions and by thanking customers for their business.
  • Greet customers in a genuine and friendly manner throughout the store and assist them by escorting them to products, loading/unloading heavy items and helping them to retrieve out of reach items.
  • Effectively communicate with customers and respond to questions and requests in a timely manner.
  • Operate equipment (e.g., scanner, register, scale, check approval machine) per company standards.
  • Request coupons/ rewards card and verify items on the bottom of the cart before beginning checkout.
  • Scan products and process the customer’s order in an accurate, efficient, careful and prompt manner.
  • Scan items so the register system properly identifies them; obtain prices for items not identified by the system and complete scan error forms for discrepancies.
  • Maintain a working knowledge of the most frequent PLU codes and new items.
  • Properly handle of all forms of tender and coupons; count and enter cash and food stamps into the register system; verify coupons are valid, entered and credited to the correct department.
  • Verify check information and utilize check verification system; tender checks into the register system.
  • Properly bag groceries and apply security tape for proof of purchase.
  • Maintain high cleanliness standards; clean as you go, inclusive of washing, cleaning, sweeping, mopping. (e.g., pick up floor, collect and clear carts of debris, clean/stock registers, fill bag stations, perform shop backs, straighten magazines, fill check stand merchandise, and additional department maintenance function).
  • Adhere to all local, state and federal laws, and company guidelines; comply with and reinforce all food safety and safety regulations/guidelines/procedures and programs; report all issues and illegal activity, including robbery, theft or fraud.
  • Assist general team members as needed.
  • Physical demands include, but are not limited to, frequently turning, squatting, stooping/bending, walking, standing in one location, repetitive forward reaching, grasping and gripping objects, fine finger motion and lifting objects 2 to 40 lbs., pushing/pulling objects up to 200 lbs. Occasional lifting objects over 40 lbs. and exposure to varying outdoor temperatures.
  • Must be able to perform the essential functions of this position with or without reasonable accommodation.

Minimum Position Qualifications:

  • High school education/GED or currently enrolled
  • Effective interpersonal, communication and customer service skills
  • Ability to work in a fast paced environment; takes initiative
  • Friendly, approachable and outgoing demeanor/team player
  • Sound judgement/decision making skills
  • Ability to read/interpret documents
  • Basic math skills (counting, addition, and subtraction)

Job Type: Part-time

Pay: $15.45 - $16.00 per hour

Benefits:

  • Employee discount
  • Flexible schedule
  • Paid time off

Schedule:

  • Weekend availability

Ability to commute/relocate:

  • Chicago, IL 60657: Reliably commute or planning to relocate before starting work (Required)

Shift availability:

  • Night Shift (Required)

Work Location: One location

Salary : $15 - $16

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