What are the responsibilities and job description for the Student Services Specialist Financial Aid (Short-Term) position at Maricopa Community College District?
Student Services Specialist Financial Aid (Short-Term)
Job ID: 318071
Location: Phoenix College
Full/Part Time: Full Time
Regular/Temporary: Regular
Hourly Rate
$16.91 - $21.98/per hour
Grade
Grade 109
Work Schedule
Monday - Thursday, 9am - 6pm; Fridays 8am-5pm some evenings and weekends may be required
Summer Hours: Monday - Thursday, 7:30am-6:30pm
Work Calendar
12 Months
Maricopa Summary
Are you looking for a place to work where you can make a real difference in the lives of over 200,000 college students every year?
Would you like to be part of an organization that adds $7.2 billion dollars to the economy and supports nearly 100,000 jobs in the fastest growing county in the United States?
Whether you're teaching, working, or learning Make It Happen At Maricopa County Community Colleges!
About Us
- Many of our campuses have received grant awards through the to improve undergraduate STEM Education: Hispanic-Serving institutions program (HSI Program).
- Commitment to diversity, inclusion, equity and employee groups to create an environment of shared governance
- One of the largest community college systems in the country
- 2020 Healthy Arizona Worksites Program recipient
- Named 19th Best Employer for Women by Forbes
- 2019 No. 42 in Arizona's Best Employers
Campus Statement
Phoenix College (PC), the first public junior college in Arizona, welcomed its first students on September 13, 1920. In 1962, PC transitioned to a community college that is part of the . Currently, PC serves an ethnically-diverse student population and is a Hispanic Serving Institution (HSI) with over 17,000 students; PC proudly champions for social justice, equity, and access. The majority of our students are part-time, first-generation students seeking career technical education or university transfer.
With over , Phoenix College embraces a approach to ensure quality teaching and learning. We strive to prepare our students to meet their unique goals - university transfer, career training and advancement, and lifelong learning. Join our community of educators to make a difference with us.
Phoenix College continues to offer accessibility to students while maintaining a high-quality education. Notably, PC was recently named one of the top 150 Community Colleges eligible for the Community College Excellence Program. Join our top-tier faculty and staff as we continue to innovate and lead in higher education.
Job Summary
This position performs technically demanding financial aid processing and duties, responds to complex problems and inquiries, and may administer specific financial aid programs. Positions in this classification typically have significant responsibility for counseling students and parents regarding financial aid, coordinating office workflow and the consistent implementation of policies and procedures.
This is a short-term position with a projected end date of 06/30/2024 with possibility of renewal. This position is eligible for a partial remote schedule, 1-2 days a week!
Essential Functions
20% Process financial aid applications including verification, determination of need, disbursement of financial aid, and awarding of funds as well as editing of previous awards;
20% Reviews student files verifying application for accuracy and completeness; requests additional information in compliance with federal and state laws. In addition, process various reports on a regular basis;
20% Assists students with the financial aid process from initial application to award. Counsels' students and parents with difficult inquires, may evaluate and take action on student appeals, and may speak with student groups regarding financial aid availability and procedures;
20% Assist with frontline service area to ensure accurate and consistent service to students and parents. Assists in analyzing/interpreting regulations for financial aid programs and responds to inquiries requiring detailed knowledge of regulations and policies;
10% May administer financial aid programs such as student employment, loan programs; providing requested information and reviewing/documenting office practices and procedures;
5% May assist in training and direction of students, staff, and temporaries;
5% Performs other duties as assigned commensurate with the level of the position.
Minimum Qualifications
Associate's Degree from a regionally accredited institution in business administration, education or directly related field, and one (1) year of experience assisting with educational program development and coordination, student advisement, financial aid, or related student development programs.
OR
High school diploma or GED, and two (3) years of full-time experience assisting with educational program development and coordination, student advisement, financial aid, or related student development programs.
Desired Qualifications
1. Experience performing complex financial aid transactions requiring a high level of technical knowledge and expertise
2. Experience directing and training others on financial aid processing
3. Three (3) years of experience working in a Financial Aid Office that processes Title IV financial aid
4. Experience providing direct student service (via phone, email, online, etc)
5. College degree or coursework in a related field such as education, business or accounting
Special Working Conditions
- Must not be in default or owe an overpayment of federal financial aid funds
- May be required to work evenings and weekends
- MCCCD does not sponsor individuals for any type of work visas
- Possession of a valid State of Arizona Class D driver's license is required; must meet minimum standards regarding driving:
- Travel to campus during interview/selection process will be at candidate's own expense
How to Apply
Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application.
Additional materials will not be accepted after the job posting has closed.
Missing materials or incomplete employment history will not be considered.
Please ensure your materials clearly provide the following information.
- Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position.
- Indicate whether former or current employment is Full-Time or;
- Part-Time employment, to include Adjunct or Associate Professor (must include number of hours worked, contact hours or load)
- Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position.
- Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview.
Posting Close Date
Open until filled; Apply on or before March 20, 2023 to be considered. The first review of applications will be March 21, 2023.
Applications will be reviewed every two weeks after. Please note applications received after the initial review date may not be screened.
EEO, Title IX, & Clery Act
Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.
Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance."
The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators.
The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.
To apply, visit
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