Business Analyst

Posting Date 10/11/23 Application Deadline 10/23/23 Pay Range $52,500.00 - $97,500.00 The pay range listed above reflects the FULL pay range for this position. Salary offers are based on the candidate's equivalent experience and internal equity with other employees within the same job classification. The position is not eligible for overtime compensation. Job Type Unclassified Department Clerk of the Superior Court About the Position The purpose of this position is to research, analyze, define and document business processes, business rules, and business requirements in support of business processes. Additionally, this position makes recommendations for new methodologies, tools, techniques, and processes to ensure agreed upon solutions are implemented satisfactorily. About Us Join a team on a mission to provide fair and equitable access to justice. Our department is looking for people who strive to provide excellent customer service, collaborate in a team atmosphere, and serve the community, by actively learning through experiences using both successes and failures as opportunities to learn and grow. Every member plays a vital role in providing services for the justice system, the legal community, and the general public. We are people making a difference. Come make a positive impact as a member of the Maricopa County Clerk of the Superior Court. Proud to Offer Perform work with a greater purpose Opportunities for growth and development within Maricopa County Tuition reimbursement Exceptional work-life balance, with hybrid and alternative work schedule options Low-cost, high-value healthcare for you and your qualifying dependents Enrollment in Arizona State Retirement System Paid vacation, sick, and parental (birth/adoption) leaves Extensive wellness program, including healthcare premium discounts Employee discounts for goods and services Learn more at maricopa.gov/5284/Why-Work-Here We Require Experience managing business components of simple to complex business process improvement projects and/or small system related implementations An equivalent combination of education and work experience may be substituted on a year-for-year basis Bachelor’s degree in Business, Criminal Justice, Computer Science, Information Systems, or related field and two (2) years of business process analysis and/or business requirements documentation experience in an information technology or business environment Knowledge of office automation, data processing, spreadsheets, process mapping, flow chart creation, databases, and presentation software Project management and process improvement techniques and practices; ability to translate business requirements into IT solutions Ability to establish and maintain effective working relationships with others and to work well with people from different disciplines with varying degrees of technical experience Ability to understand and follow oral and written instruction and to communicate complex technical concepts clearly and concisely both orally and in writing Ability to manage and prioritize multiple responsibilities We Also Value Bachelor’s degree in computer science and five (5) years of business requirements development related to software development or support. Certification in Business Analysis (IIBA), completion of coursework specific to business analysis concepts and methodologies (BABOK). Job Contributions Serves as a liaison between business and technology personnel and recommends process improvements. Consults, collaborates and communicates with all levels of management including Deputy Director and Chief Deputy Director, operational and technical staff and external stakeholders regarding business process initiatives and automation projects Presents information and recommendations in written reports and oral presentations. Provides single point of accountability and ownership of client relations Establishes effective client relationships by developing trust, integrity, credibility and reliability with each client/business area Identifies and defines opportunities and strategies to use technology to simplify, integrate, and otherwise improve the organization’s business and workflow processes through the development of use case scenarios, business process modeling, flow charts and other tools Ensures the optimal fit between a proposed solution with the current information technology infrastructure, application platforms and the strategic direction of the organization Ensures strategic business and IT alignment Elicits and documents business requirements from business community using interviews, requirements workshops, surveys, site visits, business process analysis, document analysis, task and workflow analysis, trend and data analysis, and other tools needed to achieve desired end-results on extremely complex problems Audits and analyzes data flow and/or diagrams of various problems requiring program corrections/enhancements and assists in further defining system requirements Interprets user needs and effectively translates specifications to appropriate vendors, consultants, programmers, or software support specialists Recognizes and identifies potential areas where existing processes or automated systems require change, or where new ones need to be developed, and makes recommendations for proposed changes Manages business components of complex process improvement projects. Working Conditions Mostly office setting. May require travel to and from job related locations during the course of a scheduled workday, subject to County policies regarding the use of County vehicles and/or private vehicles use on County business. Selection Procedure Only the most qualified candidates will be considered Consideration will only be given to candidates who submit online applications Candidates will be contacted primarily through email and their Workday online application profile Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive Maricopa County is an equal opportunity employer. Apply Now! We are Maricopa County. Who is that you may ask. We are over 13,000 employees strong, providing vital services for the fastest-growing county in the nation, with over 4 million residents who call Maricopa County home. You may wonder what we do, and it may be easier to answer that by asking what are you interested in! Join us and you will become part of a dynamic group of diverse and talented professionals who are passionate about making a difference and giving back to their communities. We offer career paths and opportunities in just about every job category and job level imaginable, so your journey with us is what you make of it! Along with offering purposeful careers, you can expect a rich selection of economical and comprehensive healthcare options, robust retirement plans, tuition and loan payment programs, and multiple paid leave options, as part of an overall generous compensation and benefits package. Thinking about career options, then please think about us! We are Maricopa County, and we are looking forward to working with you!

Salary : $52,500 - $97,500