Ski Shop Technician

MarineMax
Austin, TX Full Time
POSTED ON 8/9/2022 CLOSED ON 6/6/2023

What are the responsibilities and job description for the Ski Shop Technician position at MarineMax?

KEY TASKS:

  • Receive customer repairs using appropriate documentation, quating price of repairs
  • Assist customers with rental needs, making certain all completed repairs are paid in full and paperwork is processed correctly
  • Effectively assist customers with accessories to complement their rental items; ski socks, thermals, etc.
  • Daily maintenance of shop machines, sweeping, cleaning and organizing supplies
  • All paperwork must be completed properly
  • Answer telephones as needed
  • Resolve any customer complaints
  • Assist with stocking and organizing retail merchandise and goods in the warehouse
  • Assist in recovery of the retail sales floor daily
  • Other duties as assigned.

KEY RESULT AREAS:

  • Customer satisfaction and enthusiasm
  • Presentable and professional Retail Store
  • Knowledge of products sold
  • Ability to speak effectively with customers
  • Ability to work well with others
  • Ability to work with minimum supervision

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