Talent Relations Manager

The Talent Relations Manager is first and foremost responsible for team member relations, recruiting and satisfaction. He/She is responsible for team member relations and satisfaction linked to the guest. He/ She is responsible for all talent management processes and practices within the store.

Key Responsibilities:

• When a guest enters my area or department, my first and most important responsibility becomes to acknowledge, greet, and engage that guest

• Has oversight of talent management processes at the store including investigations, performance reviews, corrective actions, and terminations

• Accepts and processes all applications and works with managers on staffing needs within the store

• Conducts interviews for all store positions

• Evaluates HR practices at the store to ensure best practices are implemented

• Provides coaching and counseling to team members

• Ensures all paperwork related to talent management practices is complete, on time, and accurate

• Knows every team member by name in the store and is along with store management responsible for positive talent relations and development plans

• Conducts new team member orientation and ensures proper training is implemented across the store

• Ensures all new full time team members understand benefits and how to complete benefits paperwork

• Conducts exit interviews, tracks turnover and retention, and monitors staffing trends

• Responsible for all payroll procedures for store team members

• Works closely with Store Director on store wide communications

• Oversees team member recognition and communication programs in the store

• Responsible for identifying areas of opportunity throughout the store

• Responsible for proper investigation and documentation of all team member incidents and accidents

• Performs other duties as requested or required by upper management
  

Key Requirements:

• Must be 18 years of age or older

• Minimum of one year experience preferred

• College degree preferred

• The Talent Relations Manager is required to work a minimum of 48 hours per week. This will involve varying shifts throughout the week depending on the store needs

• Must be able to lift up to 30 lbs and stand for long periods of time (up to 6 hours)

• Perform all other physical aspects of the job including bending, squatting, lifting, climbing, and walking

• Ability to function as a team member and get along with others