Workshop Coordinator

Job Summary:

• Do you love working with people and making sure they have an excellent experience?
• Do you love planning events?
• Do you enjoy working with technology, helping answer customer support issues, and responding to emails?
• Do you LOVE organizing things, are you the kind of person who makes sure that deadlines are met BEFORE the due date?
• When you finish something, is it done RIGHT?

If you answered YES to all of these questions – then you might be a great fit for this job!

About Marriage Helper

MH International (aka Marriage Helper) is an international organization that exists to support, strengthen and save marriages to last a lifetime. We do this through our coaching, online courses, and live workshops that hold over a 70% success rate at keeping marriages together. We have a mission to champion marriage and see divorce decline. We believe in marriage and that is crucial to the backbone of society, economics, individual wellness, and family stability. We believe that every person deserves a strong marriage, and we seek to teach people how to do that.

As many say, “No one teaches you the two hardest things in life: marriage and parenting.” Well, we do.

We know how to create and sustain fulfilling relationships that last a lifetime, and we want to teach the world.

Job Purpose:

The Workshop Coordinator is responsible for making sure that the workshops run smoothly – both in person and online. As the Workshop Coordinator you are responsible for making sure our clients feel welcomed and have an excellent experience. Experience dealing with customers is a must as well as an EXCEPTIONAL customer service attitude. The more organized you are, the better you will succeed in this job! This is an EXTREMELY important role at Marriage Helper.

Here’s What We Are Looking For:

• A strong communicator who can be a welcoming voice while being sensitive to the client’s situation
• Attention to detail – to the EXTREME!
• ORGANIZED
• Driven to get things done quickly AND efficiently
• Assertive Problem Solver
• Passionate about the mission
• Self-starter
• Flexible, Adapts Well to Change
• Team player

Key Responsibilities:

• Maintaining the Workshop Schedule and planning internal staffing
• Maintain inventory of Workshop supplies and replenish as necessary
• Maintaining our CRM (Hubspot) with Workshop Client details pre and post workshop
• Answer incoming workshop support emails and phone calls
• Tracking outstanding workshop payments
• Send out emails for each workshop
• Coordinate book orders for workshop participants
• Check-Ins calls to all clients the week of the workshop
• Coordinate hotel bookings for workshop staff
• Workshop room setup
• Coordinate hiring and training/onboarding of new Workshop Breakout Leaders
• Greet all participants on the Friday of the workshop and be the contact point for any issues on Friday of the workshop
• Enroll clients in the post workshop emails
• Assist with post workshop support items
• Maintain a log of historical workshop information
• Update payroll log for workshop staff
• Tracking coaching session usage and coordinate with coaching team
• Maintaining notes for coaches post workshop
• Maintain a log of clients who’ve completed the post workshop assessment and chase as required

Benefits

This role comes with a competitive salary, profit sharing, annual PTO, healthcare, and an amazing team environment.

This is an in-person role and requires working from our office in Spring Hill, TN.

You would start ASAP.

Is Marriage Helper right for you?

• Like us, you are passionate about seeing marriages thrive
• Like us, it breaks your heart to see the pain of divorce on spouses and children
• Like us, you care about making a HUGE difference in society and culture
• Like us, you believe marriage is a sacred commitment that should last a lifetime
• Like us, you believe marriage makes the world a better place
• Like us, you don’t back down when opposition comes or things get hard
• Like us, you want to work at a company that makes a difference while also having flexibility in your schedule
• Like us, you enjoy driving new projects and making direct contributions to the organization’s success mission

You Might NOT Be Excited About Us

• We’re fairly small (~50 total people), so if you like a ton of hierarchy and corporate feel of a bigger company, this isn’t for you.
• We are 100% committed to the mission of championing marriage. So, if you don’t really care about marriage or think that people should only be married “as long as they both shall love”, then this is not the fit for you.
• We believe that there is hope for every situation. So if you feel like “once a cheater always a cheater” or feel like as soon as marriage doesn’t feel good anymore people should call it quits, this isn’t the job for you.
• We don’t have it all figured out. As a bootstrapped, entrepreneurial-driven company, there are many areas of the company where we’re still “building the rocket on the way up.” So, if you require a tested and proven playbook to perform every aspect of your job, then this probably isn’t the place for you.
• We work really, really hard. Everyone on the team is extremely mission-driven and works incredibly hard to achieve our “comfortably-uncomfortable” goals. While we DON’T believe in working weekends or pulling “all-nighters” as a normal course of business, if you want a cushy, 40-hour per week job, you probably won’t like it here.
• We change our minds, pivot fast, and embrace change when change is needed. We aren’t flakes, nor do we seek chaos for chaos’ sake. But we WILL shift projects and priorities when presented with new data, so, again, if you need to work at a company that “has it all figured out,” we’re not the place for you.
• We don’t micro-manage. This is not the kind of job where you show up and we tell you exactly what to do every day. We need people who can manage their own calendar and who aren’t afraid to Google something if they don’t know how to do it. In other words, if you need to know EXACTLY what you will be doing every hour of the day, week over week, we’re probably not a good fit.

Job Type: Full-time

Pay: From $40,000.00 per year

Benefits:

• Health insurance
• Paid time off

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Spring Hill, TN: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person

Salary : $40,000