What are the responsibilities and job description for the Senior Quality Engineer position at Marriott?
Job Number 23020138
Job Category Information Technology
Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States
Schedule Full-Time
Located Remotely? Y
Relocation? N
Position Type Management
? JOB SUMMARY
Enable product teams to develop and test software solutions in an Agile-focused environment. Champion Quality Engineering (QE) principles of shift-left, customer-centricity, automation, and continual improvement to advance product development. Drive the creation and adoption of automated testing to facilitate innovation, quality, and speed to market. Partners with vendor and internal Marriott teams to provide leadership, strategy, and orchestration of key testing events to ensure that quality standards are consistently met. Provides expert guidance on test environment strategy, setup, and configuration. Coordinates with product teams and other Software Development Engineers in Test (SDET's) to collect KPIs and metrics in-line with QE guidelines. Collaborate with platform teams to ensure tools required for testing conform to standards and help implement new solutions as required. Work with product teams to ensure integration / end-to-end test cases are identified and maintained. Serves as advocate / representative for selected business units to the QE organization.
CANDIDATE PROFILE
Education and Experience
Required:
- 5 years of IT leadership experience with a blend of deep technical knowledge and a customer-focused mindset
- 8 years' experience in software development, test engineering, with expert-level expertise in multiple testing methodologies
- 8 years' experience engaging highly technical architecture, engineering and operations teams and driving outcomes with QE automation
- Strong verbal and written communication and problem-solving skills
- Able to guide the implementation of BDD, TDD and related approaches to software development
- Demonstrated competency in modern development languages and frameworks
- Experience with Test Automation, Performance testing, and DevSecOps tools (e.g., Git, JIRA, Ant, Maven, Jenkins)
- Undergraduate degree in an engineering or computer science discipline and/or equivalent experience/certification
Preferred Qualifications:
- Graduate degree
- Technical certifications (i.e., PMP, CSTE, CSQA, Certified SAFe 5.x)
- Experience working with offshore testing organizations
- Strong knowledge of emerging tools, software, applications, and systems for attaining best-in-class IT technology across the enterprise
- Strong attention to detail with an ability to operate effectively across multiple priorities
- Demonstrated ability to work independently and with others of diverse backgrounds
CORE WORK ACTIVITIES
Quality Leadership
- Mentors and coach's product team members on QE tasks and procedures
- Functions as a working SDET where needed
- Assists in setting best practice quality procedures
- Reviews and edits product documentation
- Drives the adoption of TDD, BDD and related test-first development methodologies
- Establishes the flow of work within the quality area including code reviews
- Provides leadership and support to quality inspections
- Functions as escalation point for SDETs
Delivering Technology
- Performs complex quantitative and qualitative analyses for delivering automated testing processes and tools
- Enabling tooling such as Tosca, JMeter, NeoLoad, Cucumber, Selenium, etc.
- Facilitates CI/CD using a DevSecOps pipeline
- Validates solutions with enterprise architecture team
- Facilitates achievement of expected deliverables and obligations of Services Providers
- Ensures proper coordination with appropriate IT and vendor teams
- Coordinates with Operations and Infrastructure teams for deployment and production support activities
Managing Projects and Policies
- Advises team on debugging aids available for environments
- Prepares testing schedules and documents expected results
- Assists in the scheduling and maintenance of lower environments
- Assists in the defect management process
- Participates in the identification and monitoring of risks and issues
- Serve as a key member of the QE leadership team
MANAGEMENT COMPETENCIES
Leadership
- Adaptability - Maintains performance level under pressure or when experiencing changes or challenges in the workplace.
- Communication -Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
- Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action.
- Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.
- Strategy Development - Develops test plans by exploring and systematically evaluating opportunities with the greatest potential for producing positive results; ensures successful preparation and execution of test plans through effective planning, organizing, and on-going evaluation processes.
Managing Execution
- Building and Contributing to Teams - Participates as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members.
- Strategy Execution - Ensures successful execution across of business plans designed to maximize customer satisfaction, profitability, and market share through effective planning, organizing, and on-going evaluation processes.
- Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
- Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.
Building Relationships
- Customer Relationships - Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company's service standards.
- Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
- Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.
Generating Talent and Organizational Capability
- Organizational Capability - Evaluates and adapts the structure of assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
- Talent Management - Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.
Learning and Applying Professional Expertise
- Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
- Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges.
California Applicants Only: The salary range for this position is $93,713.00 to $204,107.00 annually.
Colorado Applicants Only: The salary range for this position is $93,713.00 to $185,551.00 annually.
New York City & Westchester County, NY Applicants Only: The salary range for this position is $113,393.00 to $204,107.00 annually.
Washington Applicants Only: The salary range for this position is $93,713.00 to $204,107.00 annually. In addition to the annual salary, the position will be eligible to receive an annual bonus. Employees will accrue 0.4616 PTO balance for every hour worked and eligible to receive minimum of 7 holidays annually.
All locations offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, educational assistance, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.
Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?
Job Category Information Technology
Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States
Schedule Full-Time
Located Remotely? Y
Relocation? N
Position Type Management
? JOB SUMMARY
Enable product teams to develop and test software solutions in an Agile-focused environment. Champion Quality Engineering (QE) principles of shift-left, customer-centricity, automation, and continual improvement to advance product development. Drive the creation and adoption of automated testing to facilitate innovation, quality, and speed to market. Partners with vendor and internal Marriott teams to provide leadership, strategy, and orchestration of key testing events to ensure that quality standards are consistently met. Provides expert guidance on test environment strategy, setup, and configuration. Coordinates with product teams and other Software Development Engineers in Test (SDET's) to collect KPIs and metrics in-line with QE guidelines. Collaborate with platform teams to ensure tools required for testing conform to standards and help implement new solutions as required. Work with product teams to ensure integration / end-to-end test cases are identified and maintained. Serves as advocate / representative for selected business units to the QE organization.
CANDIDATE PROFILE
Education and Experience
Required:
- 5 years of IT leadership experience with a blend of deep technical knowledge and a customer-focused mindset
- 8 years' experience in software development, test engineering, with expert-level expertise in multiple testing methodologies
- 8 years' experience engaging highly technical architecture, engineering and operations teams and driving outcomes with QE automation
- Strong verbal and written communication and problem-solving skills
- Able to guide the implementation of BDD, TDD and related approaches to software development
- Demonstrated competency in modern development languages and frameworks
- Experience with Test Automation, Performance testing, and DevSecOps tools (e.g., Git, JIRA, Ant, Maven, Jenkins)
- Undergraduate degree in an engineering or computer science discipline and/or equivalent experience/certification
Preferred Qualifications:
- Graduate degree
- Technical certifications (i.e., PMP, CSTE, CSQA, Certified SAFe 5.x)
- Experience working with offshore testing organizations
- Strong knowledge of emerging tools, software, applications, and systems for attaining best-in-class IT technology across the enterprise
- Strong attention to detail with an ability to operate effectively across multiple priorities
- Demonstrated ability to work independently and with others of diverse backgrounds
CORE WORK ACTIVITIES
Quality Leadership
- Mentors and coach's product team members on QE tasks and procedures
- Functions as a working SDET where needed
- Assists in setting best practice quality procedures
- Reviews and edits product documentation
- Drives the adoption of TDD, BDD and related test-first development methodologies
- Establishes the flow of work within the quality area including code reviews
- Provides leadership and support to quality inspections
- Functions as escalation point for SDETs
Delivering Technology
- Performs complex quantitative and qualitative analyses for delivering automated testing processes and tools
- Enabling tooling such as Tosca, JMeter, NeoLoad, Cucumber, Selenium, etc.
- Facilitates CI/CD using a DevSecOps pipeline
- Validates solutions with enterprise architecture team
- Facilitates achievement of expected deliverables and obligations of Services Providers
- Ensures proper coordination with appropriate IT and vendor teams
- Coordinates with Operations and Infrastructure teams for deployment and production support activities
Managing Projects and Policies
- Advises team on debugging aids available for environments
- Prepares testing schedules and documents expected results
- Assists in the scheduling and maintenance of lower environments
- Assists in the defect management process
- Participates in the identification and monitoring of risks and issues
- Serve as a key member of the QE leadership team
MANAGEMENT COMPETENCIES
Leadership
- Adaptability - Maintains performance level under pressure or when experiencing changes or challenges in the workplace.
- Communication -Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
- Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develops and evaluates alternatives and solutions, solves problems, and chooses a course of action.
- Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.
- Strategy Development - Develops test plans by exploring and systematically evaluating opportunities with the greatest potential for producing positive results; ensures successful preparation and execution of test plans through effective planning, organizing, and on-going evaluation processes.
Managing Execution
- Building and Contributing to Teams - Participates as a member of a team to move toward the completion of common goals while fostering cohesion and collaboration among team members.
- Strategy Execution - Ensures successful execution across of business plans designed to maximize customer satisfaction, profitability, and market share through effective planning, organizing, and on-going evaluation processes.
- Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
- Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.
Building Relationships
- Customer Relationships - Develops and sustains relationships based on an understanding of customer/stakeholder needs and actions consistent with the company's service standards.
- Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships.
- Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.
Generating Talent and Organizational Capability
- Organizational Capability - Evaluates and adapts the structure of assignments and work processes to best fit the needs and/or support the goals of an organizational unit.
- Talent Management - Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.
Learning and Applying Professional Expertise
- Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
- Business Acumen - Understands and utilizes business information to manage everyday operations and generate innovative solutions to approach business and administrative challenges.
California Applicants Only: The salary range for this position is $93,713.00 to $204,107.00 annually.
Colorado Applicants Only: The salary range for this position is $93,713.00 to $185,551.00 annually.
New York City & Westchester County, NY Applicants Only: The salary range for this position is $113,393.00 to $204,107.00 annually.
Washington Applicants Only: The salary range for this position is $93,713.00 to $204,107.00 annually. In addition to the annual salary, the position will be eligible to receive an annual bonus. Employees will accrue 0.4616 PTO balance for every hour worked and eligible to receive minimum of 7 holidays annually.
All locations offer coverage for medical, dental, vision, health care flexible spending account, dependent care flexible spending account, life insurance, disability insurance, accident insurance, adoption expense reimbursements, paid parental leave, educational assistance, 401(k) plan, stock purchase plan, discounts at Marriott properties, commuter benefits, employee assistance plan, and childcare discounts. Benefits are subject to terms and conditions, which may include rules regarding eligibility, enrollment, waiting period, contribution, benefit limits, election changes, benefit exclusions, and others.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.
Marriott International is the world's largest hotel company, with more brands, more hotels and more opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration. So, we ask, where will your journey take you?
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