Head of Information Technology Delivery

Dynamic and growing retail company is seeking an Head of Information Technology Delivery!

Job Summary

We are looking for a seasoned project/program manager with retail experience to lead the IT delivery function across our Stores Technology, Enterprise Applications, and Infrastructure teams. This person will report directly to the CIO and be responsible for establishing a PMO function within the IT department. The PMO will be responsible for providing project governance, timeline management, budget management, and coordination across all strategic projects and initiatives.

These projects will range from store technology implementations (e.g., POS enhancements, payment technologies, self-checkout deployments) to enterprise applications implementations (e.g., merchandise planning, WMS, Finance, HR systems) and infrastructure projects (e.g., new office and DC infrastructure build outs, new store openings, and infrastructure upgrades).

You will be responsible for strategic planning, managing project scope, developing and maintaining master schedules, budget management, issue and risk management, producing executive status reports, and conducting post-change analysis. You will lead IT project teams to successfully roll out solutions while collaborating closely with business teams (e.g., Merchandising, Supply Chain, Marketing, Finance, Store Operations) and store management.

You will have the exciting opportunity to work on strategic projects, such as:

• Company-wide system implementations (e.g., NextGen analytics, Cloud Merchandising and Warehouse Management Systems, and Finance systems)
• Self-checkout and store infrastructure projects.
• Autonomous stores (Amazon Just Walk Out technology)
• POS system upgrades and integrations with emerging technologies

Benefits

• Medical, Dental & Vision Insurance
• FREE Life Insurance
• Short- & Long-Term Disability Insurance
• Flex Time Off
• 401k with company match
• Huge Employee Discount at all our stores, so check us out
• Amazing training & career path
• Competitive pay!
• And more!

What You'll Do

• Support cross-functional teams by coordinating all aspects of project delivery (e.g., blueprinting, solutioning, fit/gap analysis, and change management).
• Work closely with the CIO and IT leadership team to support the formulation and execution of strategic plans, ensuring alignment with company goals and objectives
• Lead and manage key strategic projects and initiatives, from inception to completion. Coordinate and communicate project timelines, deliverables, and progress across relevant teams.
• Prepare and deliver executive-level presentations, reports, and updates.
• Support teams to conduct fit/gap assessments, document business requirements, and advise the business on technology solutions.
• Create and maintain project documentation, such as project charters, project plans, project proposals, project schedules, and risk management plans.
• Work closely with business sponsors and application owners to ensure business needs and solutions are well aligned and projects are delivered on time/on budget.
• Schedule meetings with project teams, stakeholders, and other participants; prepare agendas; capture discussion points and action items.
• Lead budget and benefit realization and track return on investment.
• Ensure project schedules are followed and that the needs of the project are appropriately communicated and escalated where appropriate.
• Provide project management guidance, leadership, and direction to IT team members and project managers/leads to nurture a project management culture.
• Manage scope and project approach to deliver maximum value in the shortest time.
• Develop weekly and monthly status reports to provide updated project timelines, status on deliverables and milestones reached, and raise awareness on issues/risks