What are the responsibilities and job description for the Marshalls Sales Associate position at Marshalls?
As a sales associate, you will be responsible for working closely with customers to determine their needs, answer their questions about your products and recommend the right solutions. You should also be able to promptly resolve customer complaints and ensure maximum client satisfaction.
Essential Job Functions:
- Ensure high levels of customer satisfaction through excellent sales service
- Assess customers' needs and provide assistance and information on product features
- Welcome customers to the store and answer their queries
- Follow and achieve the department’s sales goals on a monthly, quarterly, and yearly basis
- “Go the extra mile” to drive sales
- Maintain in-stock and presentable condition assigned areas
- Actively seek out customers in store
- Remain knowledgeable on products offered and discuss available options
- Process POS (point of sale) purchases
- Cross-sell products
- Handle returns of merchandise
- Team up with co-workers to ensure proper customer service
- Build productive trust relationships with customers
- Comply with inventory control procedures
- Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)
What are you waiting for? APPLY NOW!
Job Types: Full-time, Part-time
Pay: $12.00 per hour
Benefits:
- Flexible schedule
Shift:
- Day shift
- Evening shift
- Night shift
Weekly day range:
- Monday to Friday
Work Location: One location
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