Operations Director

Position Summary:

The Director of Operations will play an integral role supporting Field Operations. Responsible for driving specific projects / initiatives that support on-going improvements, must be able to effectively identify, communicate and implement solutions in a timely manner. This individual is accountable for driving business results in support of operational goals, ensuring budgetary goals, initiating, and leading operational changes, and supporting General Managers-Distribution Center in implementing/executing changes that bring positive results.The position will be responsible for overseeing the overall execution and performance of multiple locations.

Position Responsibilities may include, but not limited to:

• Lead with strategic vision that is aligned with the organization's short and long-term goals and objectives.

• Provide strong leadership, guidance and support to DC management teams, set clear accountabilities and expectations in alignment with business goals, identify and remove obstacles to success, and drive a high performing team and culture.

• Plan, organize and direct all operating functions to support key priorities, business goals and financial targets.

• Recommends methods, resources, and implementation for service improvement and growth based on operational needs/capabilities.

• Drive a safety culture focused on education, proactive risk management, loss prevention and accountability ensuring all employees and managers play a role in creating safe and secure working environment

• Make recommendations and provide support to improve process execution, system understanding, and adherence to defined procedures and policies.

• Support a common goal and drive collaboration and communication across departments and regions to include inbound and outbound productivity, transportation, inventory management, maintenance and safety

• Develop improvements to operational processes to improve profitability.

• Manages customer relationship for assigned region, continually assessing operations, and developing plans to provide optimal service to drive customer satisfaction.

• Other projects or duties as assigned.

Required Skills and Experience:

• Bachelor's Degree business, finance, supply chain/logistics or related field.

• 10 years of related experience with 6 years of management experience.

• High degree of self-motivation and dependability.

• Ability to manage, collaborate with, and influence key stakeholders.

• Excellent interpersonal abilities; ability to get along with diverse personalities; tactful, mature, and flexible.

• Excellent grammar, verbal, and writing skills.

• A strong communicator who can write and present effectively; with the ability to adjust style to fit the audience.

• High energy level, comfortable performing multifaceted projects in conjunction with day-to-day activities.

• Excellent time management and organization skills; ability to prioritize competing priorities within a complex, and changing environment.

• Demonstrates decisiveness in resolving business problems, making decisions, and identifying priorities.

• Demonstrated track record of setting annual business plan objectives, setting and achieving operational excellence performance standards, especially in a tight margin environment.

• Ability to analyze and evaluate results to determine whether activities effectively address and support business objectives, and produce the expected outcomes.

• Ability to establish credibility and be decisive but be able to recognize and support the organization's preferences and priorities.

• In-depth knowledge of diverse business functions and principles (i.e. Operations, Supply Chain, Finance, Customer Service, HR, etc.)

• Travel 60% or more based on operational needs.

• This position must pass a post-offer background and drug test.

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Preferred Skills and Experience:

• Master's Degree

• Experience in food service distribution

Physical Demands and Work Environment:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Due to the nature of our business in regard to such things as delivery schedules, order inputs, selection, and Department of Transportation Hours of Service, overtime, attendance and punctuality are essential job functions. Should an individual in this classification not be able to adhere to this requirement due to a disability, they should contact their Human Resources department to see what, if any, reasonable accommodation may be made.