Support Specialist for Basic Needs (Special Programs Coordinator)

Department: Student Development - Wellesley

Location: Wellesley Hills/Framingham

MassBay fosters educational excellence and academic success to prepare students for local and global citizenship, to meet critical workforce demands of communities, and to contribute to the region’s economic development.

Massachusetts Bay Community College values diversity, inclusion, and collaboration. We strongly encourage members of underrepresented communities to apply to join our community.

Located in Greater Boston, MassBay is a comprehensive, open-access community college offering associate degrees and certificate programs on three campuses in Wellesley Hills, Framingham, and Ashland, Massachusetts.

Position Summary:

The ideal candidate will join a vibrant and inclusive educational community and have a desire and ability to work with a diverse population. This is a part-time position with no benefits.

The part-time Support specialist for Basic Needs provides outreach and referrals to on-campus and off-campus resources for students who need support with food insecurity. This position does not provide confidential clinical or psychotherapy services to students.

Key Responsibilities and Duties:

• Meet with students experiencing food insecurity to assess their needs and provide on and off-campus resources;
• Meet with students who present to the Student Development department with varying degrees of problems and concerns and triage through case management and referral;
• Maintain documentation of student contacts and disposition;
• Support a diverse group of students, including students who are facing situations that impact their ability to be successful at the college, by connecting students with campus and community resources, providing follow-up and case management, and encouraging self-advocacy;
• Work closely with the Case Manager and Resource Specialist and other key constituents at the college;
• Serve as a member on the Colleges Student Nourishment and Care Committee (SNACC);
• Assist with maintaining a database of internal and community referral resources for students and foster working relationships with key personnel at those resources;
• Comply with applicable reporting requirements as defined under Title IX, ADA, the Clery Act (as a Campus Security Authority), and the Commonwealth of Massachusetts (mandated reporting laws);
• Other duties as assigned.

Commitment to Equity:

• Support MassBay’s commitment to the Equity Agenda; collaborating with faculty, staff, and students on the College’s strategic initiatives dedicated to closing the equity gap related to student outcomes;
• Support MassBay’s commitment to being anti-racist; embracing a community free of bias and inequality;
• Contribute to discussion and review of applicable College policies with a critical lens toward diversity, equity, and inclusion;
• Engage with the Office of Diversity on issues related to underserved student success;
• Further the examination of pertinent practices that are culturally responsive and reflective of inclusive perspectives; and
• Engage in conversations with colleagues and students regarding best practices within the discipline or programmatic related to equity and inclusion.

This list is not to be considered all-inclusive. A supervisor may assign other duties as required to meet the needs and foster the mission of the College.

All employees of MassBay are expected to work collegially and collaboratively within a community that values and celebrates diversity.

Required Qualifications:

Bachelor’s degree in Education, Counseling, Psychology, Business Administration, Mathematics, Computer Science, or other field related to area of assignment; with three (3) years experience and/or training involving area of assignment, which may include college registration, academic advisement, career development, career experience, training, curriculum development, audio/visual or graphic production, grant administration, budget development, program/project management, event planning, administrative work in an academic environment, or personal computer operations; or an equivalent combination of education, training, and experience.

Preferred Qualifications:

• Sensitivity and commitment to the goals of Affirmative Action and workforce diversity;
• Experience working in a diverse environment;
• Demonstrated commitment to working with underserved students;
• Awareness of current student development trends;
• Experience or interest in the community college setting;
• Commitment to student learning and development;
• Two years of relevant work experience in higher education, a social service agency serving adolescents/young adults, or a case management position;
• Experience collaborating with and building partnerships with outside agencies to establish coordinated resources for students;
• Bi-lingual or multi-lingual candidate;
• The ability to communicate effectively and professionally both verbally and in writing with students-at-risk and colleagues;
• Excellent organizational, administrative, and information technology skills.
  
  

Additional Information:

Salary Range: $30.03 per hour

Position Type: MCCC-Professional Grade 4

Application Deadline: January 2, 2023, or thereafter until filled.

To Apply: Please include a letter of interest and resume with your online application.

Staff

All MassBay Community College students, faculty, and staff are required to be fully vaccinated for COVID-19. Accordingly, initial employment is dependent upon receipt and verification of full vaccination status records; details of how to fulfill vaccine record verification requirements will be provided during the hire and onboarding process.

This is a grant funded position, and position is contingent on funding.

Final candidates are required to provide sealed transcripts and/or certifications.

Hiring is contingent upon a successful CORI clearance.

Massachusetts Bay Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran or military status, genetic information, gender identity, or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation, or sexual violence shall be referred to the College’s Affirmative Action and/or Title IX Coordinator, Lisa MacDonald, Director of Equity Compliance, lmacdonald@massbay.edu, (781) 239-3147, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education’s Office for Civil Rights.